Don’t just work. Work Happy.
A career in gaming? At Hollywood Casino at Penn National Race Course, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.
An individual could be successful if they possess the following.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Sweep and vacuum carpets and floors.
Dust and polish fixtures, furniture and flooring.
Clean windows and doors.
Wash and wipe down of stairwells, base boards, walls, waste cans and other items as assigned.
Remove trash cans and debris.
Prompt attention to cleaning up spills or accidents or debris.
Conduct all guest and staff interactions in a pleasant and helpful manner and be knowledgeable of and forthright with information about our property and services.
Maintain a clean working area at all times and ensure that equipment and work materials are not left in an unsafe or unsightly manner.
Essential Duties Relative to Performance Review:
Provide professional representation at internal and external meetings and events.
Demonstrate abilities to meet performance expectations with Communications, Initiative/Problem Solving, Guest Service/Interpersonal Relations, Work Habits and Conduct, and Responsible Gaming/Business Ethics.
Ensure interactions with internal and external guests follow the guidelines of the customer service program.
Adhere to all Corporate and local policies, procedures, and operating guidelines.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE
0-6 months of prior work experience
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
Must be able to read and write to facilitate the communication process.
Whether you prefer being at the center of it all or working behind the scenes, there’s a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family. The areas of career opportunity with Penn are ideal for just about any skill set. Our company wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment anywhere within the organization.
Equal Opportunity Employer