Penn National Gaming, Inc.

Player Services Cashier

Location US-MS-Robinsonville
Job ID
Casino Property
1st Jackpot Casino Tunica
Position Type
Regular Full-Time



Don’t just work. Work Happy.


A career in gaming? At 1st Jackpot Casino Tunica, we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include

  • Ensures interactions with internal and external guests following the guidelines of the Red Carpet Customer Service Program.
  • Issues comps in accordance with Hollywood Casino Tunica comping policies.
  • Processes cash transactions for casino customers and employees (Includes cashing TITO tickets, personal checks, traveler’s checks, exchange currency and processing cash advances).
  • Consistently demonstrate knowledge of and compliance with Title 31 regulations.
  • Enrolls patrons into Players Club; issue patrons Players Club cards; maintain accurate player tracking information; and assist the Marketing Department with all casino promotions.
  • Answers phone calls professionally and pleasantly.
  • Cash customer checks and establish information accounts for guests to speed up further check cashing.
  • Cash and sell chips.  Redeem players' winnings for cash.
  • Process credit/debit card cash advance checks.
  • Balances cash drawers.  Ensure that the drawers are at appropriate impressed amount at beginning and end of each shift.
  • Performs buys with main bank to keep drawer stocked throughout current shift and for the next shift.
  • Completes all necessary paperwork, including but not limited to balance sheets, buy sheets, MTL/MIL, and CTRs.
  • Meets department uniform, appearance, and grooming requirements.
  • Meets attendance guidelines of the job and adhere to regulatory, department and company policies.
  • Keeps work areas clean and free of safety hazards, debris, and litter.
  • Performs all job duties in a safe and responsible manner.
  • Carries out any reasonable request made by your supervisor or any management personnel.
  • Attends all department meetings and training programs as directed.
  • May assist in greet day trip buses.

To be successful in this position it will require the following skill set

  • Must be at least 21 years of age.
  • High school diploma or equivalent required.
  • Previous cash handling/ or cage experience preferred.
  • Prior cashiering experience and/or heavy money handling experience preferred.
  • Able to promptly and accurately follow instructions given by Supervisor or Manager.


Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required.



Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to perform these operations using units of American money and weight measurement, volume and distance. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area,

Possess ability to operate an adding machine and have basic computer skills.



Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.



Employee must be able to obtain licenses and permits required by federal, state and local regulations.



The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear.

Specific vision abilities required by this job include close vision, color vision, and peripheral vision.


The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

Something to leave you with

Whether you prefer being at the center of it all or working behind the scenes, there’s a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family.  The areas of career opportunity with Penn are ideal for just about any skill set.  Our company wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment anywhere within the organization.

Equal Opportunity Employer



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