Penn National Gaming, Inc.

Food Server-Fireside Kitchen- $500 Sign On Bonus (PART TIME)

Location US-CO-Black Hawk
Starting Salary
USD $9.30/Hr.
Job ID
2021-80780
Casino Property
Ameristar Casino Resort Spa Black Hawk
Position Type
Regular Part-Time
Category
Food & Beverage

Overview

Work Happy

 

Don’t just work. Work Happy.

 

A career in gaming? At Ameristar Black Hawk, we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

 

An individual could be successful if they possess the following.

Your daily responsibilities include

Starting pay $9.30/hr. plus tips

 

  • Greets and welcomes each guest seated in the assigned station. 
  • Takes food and beverage orders, delivers prepared food promptly, and checks with the table periodically to ensure guest satisfaction.
  • Maintains current and accurate information regarding the menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation). 
  • Suggests items to guests based on expressed guest preferences. 
  • Up-sells appetizers, beverages, desserts in accordance with restaurant service standards.
  • Correctly enters food and beverage orders into the POS system to ensure accurate preparation of products.
  • Resolves service issues according to established guidelines.
  • Itemizes, totals, and presents check for payment to correct customers. 
  • Assists bus persons, as necessary, in bussing, cleaning and setting tables. 
  • Wipes counter areas, sinks, and floors as required to maintain a clean and safe workstation.
  • Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. 
  • Deep cleans restaurant equipment (tables, chairs, booths, soda and juice dispensers, coffee machines) as scheduled, or required; operates and maintains equipment as required in accordance with established guidelines and safety procedures.
  • Completes assigned side work as directed.
  • Knows and promotes current casino events and programs and can give guests directions to all casino areas.

To be successful in this position it will require the following skill set

  • Knowledgeable of menu to include alcoholic beverages that are available
  • Strong customer service skills
  • Ability to sustain a high level of professionalism.
  • Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with guest issues.
  • Ability to work collaboratively and communicate effectively with guests at all levels.
  • Highly organized and detail-oriented.
  • Two (2) years experience as a server in a dining establishment preferred.
  • Food service experience.
  • Outgoing personality with interest in guest hospitality.
  • Knowledge of up selling techniques.
  • Exceptional work habits.

Something to leave you with

Whether you prefer being at the center of it all or working behind the scenes, there’s a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family.  The areas of career opportunity with Penn are ideal for just about any skill set.  Our company wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment anywhere within the organization.

 

Click HERE to see our Team Member BENEFITS.

 

Equal Opportunity Employer

 

Work Happy

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