Don’t just work. Work Happy.
A career in gaming? At Hollywood Casino Charles Town, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.
An individual could be successful if they possess the following.
- Adheres to all CTRS food safety and sanitation techniques at all times – before, during, and after breakfast service! - Completes all tasks assigned by Guest Services Manager in a timely manner in accordance with CTRS standards. - Transports all items needed for food service from storeroom, kitchen, or other areas. - Sets up the hotel breakfast buffet for service according to established standards. - Greets the guests as they arrive and assists in seating. - Takes beverage requests (coffee, juice, etc.) and directs and explains the breakfast layout to the guests. - During breakfast service, regularly offers re-fills on coffee and juice using hand-held service pitchers. - Busses and re-sets empty tables within 3 minutes of the guest departure. - Re-stocks the breakfast buffet as needed during service. - Breaks down and cleans up after the completion of all scheduled shifts, completing assigned side work functions. - Responds quickly and courteously to guest requests. - Follows all company/departmental policies, procedures, and standards. - Thoroughly familiar with all related HAZCOM information, MSDS for any chemicals in use, Blood Borne Pathogen prevention, and appropriate response. - Follows all Safety handling procedures and is familiar with Emergency Procedures. - Presents a professional image at all times through appearance and behavior. - Assists with luggage storage and rooming guests as requested by Guest Reception. - Actively participates in all hotel meetings, training, task forces, programs, etc. - Other duties as assigned.
Whether you prefer being at the center of it all or working behind the scenes, there’s a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family. The areas of career opportunity with Penn are ideal for just about any skill set. Our company wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment anywhere within the organization.
Equal Opportunity Employer