Penn National Gaming, Inc.

Slot Technician Full Time

Location US-WV-Charles Town
Job ID
Casino Property
Hollywood Casino at Charles Town Races
Position Type
Regular Full-Time
Casino Operations



Don’t just work. Work Happy.


A career in gaming? At Hollywood Casino Charles Town, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include

  • $16.00 per hour and $1500.00 Sign-on Bonus Eligible
  • Internal applicants are not eligible for Sign-on Bonus
  • Troubleshoot and repair any and all related equipment without assistance
  • Analyze manufacturer's design flaws and recommend solutions.
  • Perform job duties in a safe manner; report any potential safety hazards to management staff.
  • Performs repairs and preventative maintenance of all gaming machines, and other technical equipment or operations related equipment, including cleaning machines and overhauls.
  • Answers service calls and notify proper personnel to service customer if the Technician cannot address the problem.
  • Observe all video lottery regulations and company policies and procedures.
  • Maintain the integrity of the operation and related equipment and secure all company assets and property at all times.
  • Responsible for the security of keys, radio and data system cards.   
  • Responsible for completing all regulatory and company operational logs/forms correctly, i.e, meal books
  • Work with other Technicians, Management Staff and Floor Attendants to insure gaming machines, and data system monitoring equipment are in proper working order and all customer needs are satisfied.
  • Complete video lottery terminal Inactive Machine logs, parts logs, etc.
  • Tag repairable parts noting appropriate information.
  • Circulate through the assigned area replacing broken or burned out bulbs and other gaming machine parts.
  • Will advise Management Team in developing/teaching advanced electronic repairs.
  • Assist patrons by explaining how the video lottery terminal plays and pays, directions and other requests.
  • You are required to follow new PPE and safety guidance designed to safeguard you, your fellow team members, and guests. This will include maintaining social distancing, wearing PPE as appropriate for your role and cleaning your workstation as necessary.

To be successful in this position it will require the following skill set


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.


  • High school diploma or GED
  • Experience with Microsoft Office including Excel, Word, Outlook, etc.

SUPERVISORY RESPONSIBILITIES                                                    

This job has supervisory responsibilities.



Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required.



Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.



For every year of employment, Employee must:

  1. Obtain and maintain a license by the WV Racing Commission and/or WV Lottery as may be required for this position.
  2. Successfully complete and maintain certification in the Beverage Service Program (TIPS and TOPS) as may be required for this position.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.


The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.



The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually very loud.


Employee could be exposed to an environment containing unrestricted second-hand tobacco smoke. The employee is regularly exposed to moving mechanical parts.  The employee is occasionally exposed to high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; and risk of electrical shock.  The noise level in the work environment is usually loud

Something to leave you with

Whether you prefer being at the center of it all or working behind the scenes, there’s a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family.  The areas of career opportunity with Penn are ideal for just about any skill set.  Our company wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment anywhere within the organization.

Equal Opportunity Employer



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