Penn National Gaming, Inc.

Bell Attendant

Location US-LA-Lake Charles
Job ID
Casino Property
L'auberge Casino Resort Lake Charles
Position Type
Regular Part-Time
Hotel Operations & Retail



Don’t just work. Work Happy.


A career in gaming? At L'Auberge Lake Charles, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include

- Accurately transports guests’ luggage to the assigned room following completion of the registration process. - Picks up guests’ luggage upon departure and transfers to proper form of transportation or delivers for storage. - Provides fast and flawless guest service by supplying guests with information regarding Hotel/Casino amenities, special events, and travel directions. - Assists guests with room changes and maintains room key security. - Actively participates in maintaining a spotless and safe working environment. - Completes required room slip information and submits/forwards to the appropriate personnel. - Follows and ensures compliance with all established safety and security guidelines. - Resolves service issues according to established guidelines. - Maintains strict confidentiality in all company matters.

To be successful in this position it will require the following skill set

- Must have the ability to lift/move up to 100 pounds assisted and possess the mobility and dexterity required to meet the demands incumbent to this position. - Must be able to stand/walk 100% of shift. - High School Diploma or equivalent required. - Previous experience as a Bell Person/Doorman preferred. - Ability to sustain a high level of confidentiality and professionalism. - Must have excellent customer service and interpersonal skills. - Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues. - Must have strong organizational skills. - Ability to communicate written and verbal information effectively; must be able to speak and understand English. - Must be able to work a flexible schedule, including nights, weekends, holidays, and fluctuating days off.

Something to leave you with

Whether you prefer being at the center of it all or working behind the scenes, there’s a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family.  The areas of career opportunity with Penn are ideal for just about any skill set.  Our company wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment anywhere within the organization.

Equal Opportunity Employer



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