Penn National Gaming, Inc.

Beverage Server -Full Time

Location US-LA-Harvey
Job ID
Casino Property
Boomtown New Orleans
Position Type
Regular Full-Time
Food & Beverage



Don’t just work. Work Happy.


A career in gaming? At Boomtown Casino and Hotel New Orleans, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include

- Adheres to all departmental and property policies and procedures regarding guest service standards. - Provides prompt, courteous beverage refreshment service to casino guests. - Maintains accountability for all cash receipts, complimentary charges, drink tokens, room charges, and issue banks. - Keeps informed of continually changing promotional beverages, events, and services. - Maintains integrity of all financial controls and responsibilities. - interacts with guests and co-workers in a helpful, positive, professional, and friendly manner. - Resolves service issues according to established guidelines. - Serves tables in proper order of arrival with exceptions in common sense situations or as ordered by supervisor. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.

To be successful in this position it will require the following skill set

- High School Diploma or equivalent preferred. - Previous Beverage experience required; one (1) year of cocktail server experience in a fast-paced environment preferred. - Cash handling experience required. - Must have excellent customer service and interpersonal skills. - Must have strong written and verbal communication skills; must be fluent and literate in English. - Ability to maintain a high level of confidentiality and professionalism. - Mobility and dexterity to carry and serve a tray of beverages weighing 15 pounds. - Ability to work collaboratively and communicate effectively with team members at all levels of the organization. - Must be able to handle a flexible work schedule, including nights, weekends, and holidays.

Something to leave you with

Whether you prefer being at the center of it all or working behind the scenes, there’s a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family.  The areas of career opportunity with Penn are ideal for just about any skill set.  Our company wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment anywhere within the organization.

Equal Opportunity Employer



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