Penn National Gaming, Inc.

Casino Services Representative

Location US-MS-Vicksburg
Job ID
Casino Property
Ameristar Casino Hotel Vicksburg
Position Type
Regular Full-Time
Hidden (8743)




Don’t just work. Work Happy.


A career in gaming? At Ameristar Casino Vicksburg, we you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.


An individual could be successful if they possess the following.

Your daily responsibilities include

  • Maintains a positive attitude at all times, supporting the policies of Senior Management of the Casino.
  • Adhere to established department and property policies and procedures regarding guest service standards.
  • This is a uniformed position, which requires that team member’s are in compliance with uniformed appearance standards while on duty.
  • Assure the securing of company funds, provide accurate and courteous guest service.
  • Redeem coins/tokens, cash checks, and supply information to guests.
  • Maintain and assure the proper routing of the department’s paperwork.
  • Responsible for the movement and protection of company funds. This includes repeated lifting up to 35 lb. and pushing/pulling 500 lb. cart.
  • Maintain communication with all departments, Team Members and guests to ensure positive experiences.
  • Maintain a high level of personal integrity and moral conduct free of questionable association.
  • Be prepared to work in adverse conditions, over-time, nights, weekends and holidays.
  • Obey the rules policies and procedures of Ameristar Casino Vicksburg and the department.
  • Maintain uniform in order to present a neat, clean and professional appearance.
  • May perform duties in any functional area of the Cage operations department, including but not limited to Cage banks.
  • Provide an outlet of sales and redemption of coin and chips for internal and external guests (ex., general cashier, main bank, fill bank and jackpot/fill window).
  • Maintain a neat, safe and organized work Ameristar.
  • Observe and follow all safety rules and regulations of Ameristar Casino Vicksburg.
  • Implement and maintain a working knowledge of the Ameristar Casino Vicksburg, System of Internal Controls and Star Service Standards as well as Federal Currency Transaction Reporting Laws as they pertain to casinos.      
  • All other duties as assigned.

To be successful in this position it will require the following skill set

  • Ability to read, communicate, understand and write English
  • Ability to work with interruptions
  • Must have ten-key (calculator) skills
  • Must have good communication and guest service skills
  • Data entry/computer skills are required
  • Must be mathematically inclined
  • Money handling and organizational skills preferred.
  • Must be able to stand for a minimum eight (8) hour shift.
  • Locations on casino floor are noisy and smoky.
  • Will also encounter intoxicated guests frequently.
  • Provide representation of department in specific project and company meetings.
  • High School diploma, some college classes or degree preferred.
  • Previous casino Cage or cash handling experience.

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.


Now that you have read about who we are, here is your opportunity to see what we're about!




Equal Opportunity Employer



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