Penn National Gaming, Inc.

F&B Cocktail Server

Location US-IL-Alton
Job ID
Casino Property
Argosy Casino Alton
Position Type
Regular Part-Time
Food & Beverage



Don’t just work. Work Happy.


A career in gaming? At Argosy Casino Alton, we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.




Every Friday 9am - 4pm


It is required to wear a face mask and get your temperature checked upon property entry.


You could be made job offer immediately after you interview. If you are made a job offer, you may be asked to complete a full application if you have not already done so.



Argosy Casino Alton

1 Piasa Street

Alton, IL 62002


Please use the Team Member/Visitor Entrance (maroon ramp) near ConAgra Mills. You will need to provide our security team with a state-issued photo ID so they can you a visitor's badge.


Reserve Your Spot:

Your daily responsibilities include

  • Takes orders and serves drinks to customers.  includes icing glasses, finishing setups, and garnishing as necessary.  Ensures hot beverages are hot when served and frozen beverages are frozen. 
  • Collects proper money for these beverages.
  • Cleans and maintains station: removes trash, removes empty cups or bottles, pushes in chairs, etc.  Must constantly pre-bus station.  Follows Health and Safety Rules. 
  • Must become trained and certified in TiPS. 
  • Knows hours of all Food and Beverage outlets and memorizes their food items to have ability to inform guests when asked.
  • Knows all drink prices. 
  • Does public relations for the company: sells the casino and landing (i.e., knows their respective products and up sells), and answers guest questions. 
  • Performs side work; makes coffee, stocks and cleans waitress station, cleans work area, etc. 
  • Verifies guest is of legal drinking age when unsure.
  • Employees may be required to perform duties outside of their normal job description where, in the Company’s judgment, it is necessary in the interest of efficiency, productivity, or improved guest service.

To be successful in this position it will require the following skill set

  • Must be a minimum of 18 years of age.
  • High School Diploma or equivalent. - Ability to read, write legibly, understand, and speak English. 
  • Excellent customer service/communication skills. 
  • Ability to count money and change correctly.
  • Knows or is able to learn tray service and cocktail ingredients. 
  • Available to work required schedule which may include nights, weekends, holidays, and overtime as needed.
  • Must meet professional appearance standards as prescribed by company policy.
  • Must be able to respond to visual and oral cues. 
  • Must be able to lift and carry 20 lbs. (full cocktail tray) for extended periods of time. 
  • Able to work at a fast pace in often crowded/noisy environment.
  • Physically mobile with reasonable accommodations including ability to push, pull, carry, and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces.

Something to leave you with

Whether you prefer being at the center of it all or working behind the scenes, there’s a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family.  The areas of career opportunity with Penn are ideal for just about any skill set.  Our company wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment anywhere within the organization.

Equal Opportunity Employer



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