Don’t just work. Work Happy.
A career in gaming? At Boomtown Casino and Hotel New Orleans, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.
An individual could be successful if they possess the following.
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Acknowledges, greets, and converses in English with all guests; offers assistance and information to anyone showing an interest in gaming. - Provides fast, flawless, personalized service to players. - Consistently builds and maintains rapport with guests. - Maintains thorough knowledge of all aspects of the games dealt. - Conducts assigned game according to procedure. - Complies with all company and departmental policies and procedures, State Gaming Regulations, and internal Controls. - Ensures appropriate game protection. - Ensures appropriate game pace for all players. - Ensures payouts are made quickly and accurately. - Fills and credits tables by verification of cheques. - Opens and closes tables by verification of all cheque inventory. - Maintains strict confidentiality in all company matters.
- High School Diploma or equivalent required. - Completion of Dealers School or six (6) months of experience as a dealer with at least two (2) high-volume, main games
(all variations of Texas Hold'em and Omaha). - Strong interpersonal, customer service, and communication skills. - Knowledgeable of applicable state gaming laws and regulations. - Ability to maintain a high level of confidentiality and professionalism. - Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues. - Ability to work collaboratively and communicate effectively with team members at all levels of the organization. - Highly organized and detail oriented. - Must be able to add, subtract, multiply, and divide accurately to figure payoffs. - Ability to work any shift or hours, including nights, weekends, holidays, and overtime.
Whether you prefer being at the center of it all or working behind the scenes, there’s a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family. The areas of career opportunity with Penn are ideal for just about any skill set. Our company wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment anywhere within the organization.
Equal Opportunity Employer