Penn National Gaming, Inc.

Dual- Rate Dealer/ Supervisor Table Games

Location US-KS-Kansas City
Job ID
Casino Property
Hollywood Casino at Kansas Speedway
Position Type
Regular Full-Time
Casino Operations



Don’t just work. Work Happy.


A career in gaming? At Hollywood Casino at Kansas Speedway, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include

Hollywood Casino Kansas Speedway is currently looking for a Table Games Dual-Rate Dealer/Supervisor to join the team.   ESSENTiAL DUTiES AND RESPONSiBiLiTiES DEALER ROLE - Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members. - Provide accurate and efficient dealing while following proper game procedures. - Perform accurate chip and cash transactions. - Observe or receive wagers from customers and take or pay the appropriate game outcomes. - Maintain game security and protect company assets at all times. - Assist customers in understanding the rules and ensure adherence to established policies and procedures. - Pay winning bets and collect losing bets. - Notify Table Games Leadership immediately of any irregularities or any customer requests which are outside of a Table Games Dealer's authority or knowledge. - Provide customers with information on how to play the game if requested. - Must adhere to regulatory, department and company policies. - Perform all job duties in a safe and responsible manner. - Perform other job related and compatible duties as assigned. SUPERViSOR ROLE - Drive improved results through staff development and training programs. - Provide visible leadership in gaming operation areas. - Ensure compliance with Title 31 requirements and processes. - Responsible for the overall integrity of daily operations. - Present oneself as a Credit to the Company and encourages others to do the same. - Maintain a strong working knowledge of all rules, regulations, procedures, and payouts of all games. Provide feedback as appropriate to Table Games Dealers regarding opportunities for skill development and professional advancement. - Supervise, coach, instruct and direct Table Games Dealers in proper procedures of all aspects of table games operations. - Handle player service issues as needed. - Protect the integrity of all table games. - Administer disciplinary or corrective action, and monitor post-disciplinary performance of team members. - Track patrons’ play. - Develop, implement, and present departmental training programs from time to time as assigned, including but not limited to, organizing and conducting instructional classes designed to develop professional dealing skills. - Recommend, schedule, and conduct training activities. - Protect and preserve the assets of the company. - Provide for the safety of team members including keeping areas clean and free of safety hazards, debris, and litter, and performing all job duties in a safe and responsible manner. - Meet property and department appearance and grooming requirements. - Must adhere to regulatory, department and company policies. - Perform all job duties in a safe and responsible manner. - Perform other job related and compatible duties as assigned.

To be successful in this position it will require the following skill set

QUALiFiCATiON REQUiREMENTS   To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. - High school diploma or equivalent - Two years or more experience in table games dealing preferred - Must be fast and accurate in handling cash - Must be able to successfully complete an Audition displaying adequate Table Games Dealing skills - Must be able to quickly and accurately perform mathematical computations when determining winners and losers and collecting and paying out bets - Must possess good manual dexterity for quick and accurate handling of chips, cards and money - Must possess excellent interpersonal skills - Must be proficient in Microsoft applications - Ability to learn and understand Budget and P&L Statements

Something to leave you with

Whether you prefer being at the center of it all or working behind the scenes, there’s a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family.  The areas of career opportunity with Penn are ideal for just about any skill set.  Our company wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment anywhere within the organization.

Equal Opportunity Employer



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