Penn National Gaming, Inc.

Table Games Dealer School Sponsorship Program

Location US-WV-Charles Town
Job ID
Casino Property
Hollywood Casino at Charles Town Races
Position Type
Regular Part-Time
Casino Operations



Don’t just work. Work Happy.


A career in gaming? At Hollywood Casino Charles Town, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.


Learn to be a Dealer in just 2 WEEKS!


We're serious about big time action offering 80+ world class table games.

Beginners and seasoned players alike enjoy the unparalleled excitement that can only be found when you're doubling down, rolling a 7, or letting it ride on red or black.


NOW, its your turn to learn the skills necessary to BECOME A TABLE GAMES DEALER!


  • TRAINING LOCATION: Hollywood Casino at Charles Town conducted by Blue Ridge Community & Technical College.
  • COURSE LENGTH: 2 Weeks - regular attendance is mandatory.
  • TUITION: Free for qualified applicants; call the Blue Ridge Gaming Career Institute at 304-707-6036 to see if you qualify.
  • GRADUATION: Upon successful completion of training, participants earn a certificate which qualifies them to apply for dealer positions. Dealers have the potential to earn up to $50,000 in wages and tips annually. Note: graduation does not guarantee employment with Hollywood Casino at Charles Town Races. 


For more info and to sign-up, call 304-707-6036

Your daily responsibilities include

  • Follows game procedures when dealing Blackjack, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games.
  • Provides prompt, courteous and accurate dealing at assigned table(s).
  • Adheres to all West Virginia Gaming Commission, internal controls, and all other company and departmental policies and procedures as it relates to this position.
  • Performs accurate chip and cash transactions.
  • Receives wagers from customers and pays the appropriate game outcomes which are won by customers.
  • Maintains game security and protects company assets at all times.
  • Informs management of any irregular play; when a mistake is made; or, if a dispute arises.
  • Assists customers in understanding the rules and ensures adherence to established policies and procedures.
  • Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs.
  • Ensures behavior and appearance are in compliance with established standards.
  • Maintains a professional work environment with management and staff.
  • Maintains complete confidentiality of all company information at all times.
  • Participates in meetings and training as required.
  • Performs all job duties in a safe and responsible manner and reports safety hazards immediately.
  • Performs other duties as may be assigned by department and/or company management.

To be successful in this position it will require the following skill set


To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 


EDUCATION AND/OR EXPERIENCE                         

High school diploma or equivalent required.  Must successfully complete dealer training or have previous casino dealing experience.  Must be able to successfully pass dealer assessment and audition.  Must be fast and accurate in handling cash.



Must be able to read, write, speak and understand English.  Must have the ability to read and comprehend simple instructions, short correspondence, and memos; effectively communicate and present information and respond to questions from supervisors, managers, fellow employees and/or the general public.


MATHEMATICAL SKILLS                                          

Ability to accurately calculate figures and amounts and perform mathematical functions applicable to business needs.  



Ability to interpret and follow through on a variety of instructions furnished in written, oral, diagram or schedule form.



Must obtain licensing with the West Virginia Lottery and Racing Commissions every year of employment.


OTHER QUALIFICATIONS                                        

Must be a minimum of 21 years of age.   Flexible to work all shifts including holidays, nights, weekend hours and overtime as business needs dictate.  Speaks clearly and politely; responds well to questions; and, contributes to building a positive team spirit.  Must have the ability to deal effectively and interact well with the customers and employees.  Must be diplomatic and tactful.  Previous customer service experience preferred.



The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 


While performing the duties of this job, the employee must:   be able to maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees and others.  The employee is regularly required to stand; speak; hear; use hands to finger, handle or feel; reach with hands and arms.  Position requires fast, repetitive motion of hands and wrists and frequent reaching and bending over gaming tables.  Specific vision abilities required by this position include close and distance vision; color and depth perception; and, peripheral vision.   The employee must occasionally lift and/or move up to twenty-five (25) pounds.



The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.


While performing the duties of this job, the employee will be working in an environment where smoking is permitted and higher than normal noise levels.

Something to leave you with

Whether you prefer being at the center of it all or working behind the scenes, there’s a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family.  The areas of career opportunity with Penn are ideal for just about any skill set.  Our company wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment anywhere within the organization.

Equal Opportunity Employer



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