Penn National Gaming, Inc.

Surveillance Operator

Location US-IL-Alton
Job ID
2021-79243
Casino Property
Argosy Casino Alton
Position Type
Regular Full-Time
Category
Security, Surveillance & EMT

Overview

 

Don’t just work. Work Happy.

 

A career in gaming? At Argosy Casino Alton, we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

 

Walk in HIRING EVENT

Tuesday & Thursday

11am & 1pm

 

 

You could be made job offer immediately after you interview. If you are made a job offer, you may be asked to complete a full application if you have not already done so.

 

DIRECTIONS TO PROPERTY

Argosy Casino Alton

1 Piasa Street

Alton, IL 62002

 

Please use the Team Member/Visitor Entrance (maroon ramp) near ConAgra Mills. You will need to provide our security team with a state-issued photo ID so they can you a visitor's badge.

 

Reserve Your Spot: calendly.com/argosyalton

Your daily responsibilities include

  • Must promote and maintain all steps of the Red Carpet Customer Service program with each patron and employee you come in contact with.
  • Provides video protection to maintain our attitude of honesty within the cash handling and back of house areas.  Maintains gaming regulations and achieves voluntary compliance to company rules and policies. 
  • Observes all casino operations via surveillance cameras; watches all cash counting in Soft Count, and all cash transactions in Cages and on gaming layers in casino; video records any cheating infractions.
  • Reviews video on gaming in cases of player/dealer disputes. 
  • Completes daily activity report; notes any pertinent facts (e.g., large cash outs, fills, credits) and/or incidents.
  • Monitors recording equipment. 
  • Notifies appropriate person when infractions, cheating, etc., are observed (e.g., informs Pit Bosses of procedure infraction). 
  • Observes and logs any infractions, cheating, etc. (Notifies Surveillance Supervisor). - Answers the telephone during peak activity periods. 
  • Other duties include: removing trash, helping with upkeep of equipment, and cleaning work area. 
  • Employees may be required to perform duties outside of their normal job description where, in the Company’s judgment, it is necessary in the interest of efficiency, productivity, or improved guest service. 
  • While working as a Technician, the Surveillance Operator has the following additional duties: Repairs and cleans video recording equipment as needed. 
  • Repairs and maintains all cameras, PTZ and fixed. 
  • Maintains CCTV equipment in the Surveillance Room. 
  • Performs upgrades to CCTV system on an as-needed basis. 
  • Assists in ordering equipment and supplies to perform above duties.

To be successful in this position it will require the following skill set

  • Must be a minimum of 21 years of age.
  • High School Diploma or equivalent. 
  • Ability to perform basic mathematical and computer functions.
  • Must be proficient in Microsoft Office applications (Excel, Access, Word). 
  • Knowledge of different table games. 
  • Ability to observe and identify suspected cheaters and cheating techniques; must have 20/20 corrected vision. 
  • Ability to effectively and efficiently move around all work areas. 
  • The above skills are typically acquired through a minimum of six months of on-the-job training or through closely related experience. 
  • Physically mobile with reasonable accommodations including ability to push, pull, carry, and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces.

Something to leave you with

Whether you prefer being at the center of it all or working behind the scenes, there’s a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family.  The areas of career opportunity with Penn are ideal for just about any skill set.  Our company wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment anywhere within the organization.

Equal Opportunity Employer

 

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