The Door Attendant is responsible for providing superior service to both the internal and external customer. The Door Attendant is also responsible for accommodating needs of guests as requested.
(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.)
WORKING CONDITIONS/ESSENTIAL FUNCTIONS
Ability to communicate effectively with customers, outside contacts, and all levels of employees.
Ability to use a telephone.
Ability to move effectively and efficiently around work area.
This position is at times subject to varying levels of crowds, noise and smoke, the severity of which depends upon customer volume.
Demonstrated knowledge of hotel personal services operations.
This knowledge and these abilities are typically acquired through the completion of a high school education or the equivalent and at least one year of customer service or related area experience.