Penn National Gaming, Inc.

Lead Count Employee - Full Time

Location US-IL-Joliet
Job ID
Casino Property
Hollywood Casino Joliet
Position Type
Regular Full-Time
Accounting & Finance



Don’t just work. Work Happy.


A career in gaming? At Hollywood Casino Joliet, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include

  • This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members.
  • Removes bill validator cartridges from slot machines and replaces with empty cartridges.
  • Loads bill validator cartridges on the cart and transports it to the Count Room.
  • Signs out Count Room keys.
  • Counts and straps currency from bill validator cash boxes.
  • Uploads the bill validator amounts to be entered into OASiS system.
  • Scans and uploads TiTO vouchers in the data imaging system.
  • Counts, straps, and records currency from Table Games drop boxes.
  • Verifies and Audits documents from Table Games drop boxes to the Drop Verification Report and corrects any system errors or discrepancies.
  • Prints closing reports and processes end of day in Pit Boss.
  • Tests accuracy of the counting machines daily.
  • Trains new personnel on policies and procedures.
  • Monitors work of Count Room team members and resolves any difficulties.
  • Notifies supervisor when supplies are getting low and table top needs to be changed.
  • Other duties as assigned.

To be successful in this position it will require the following skill set

  • High School Diploma or GED equivalent required.
  • Must be 21 years of age or over.
  • Minimum 1 year of experience in Softcount or other cash handling position.
  • Ability to follow directions repeatedly, precisely, and without deviation.
  • Math skills required (add, subtract, multiply, and divide).
  • Must be proficient in Microsoft Office applications (Excel, Access, Word).
  • Must be able to read, write, speak, and understand English.
  • Ability to work in restricted quarters.
  • Ability to maintain a high level of confidentiality and professionalism.
  • Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
  • Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
  • Highly organized and detail-oriented.  


PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to talk and hear.  The employee frequently is required to stand and walk.  The employee is required to reach with hands and arms, stoop, kneel, crouch, and occasionally sit.  The employee must occasionally lift and/or move up to 50 pounds.  The employee requires manual dexterity to operate all necessary equipment.  Specific vision abilities required by this job include close vision and distance.  Must be able to push and pull carts and equipment weighing 250 lbs. or more daily.

Something to leave you with

Whether you prefer being at the center of it all or working behind the scenes, there’s a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family.  The areas of career opportunity with Penn are ideal for just about any skill set.  Our company wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment anywhere within the organization.

Equal Opportunity Employer



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