Penn National Gaming, Inc.

Player Services Cashier - Part Time

Location US-OH-Dayton
Job ID
2021-78738
Casino Property
Hollywood Gaming at Dayton Raceway
Position Type
Regular Part-Time
Category
Hidden (8743)

Overview

 

Don’t just work. Work Happy.

 

A career in gaming? At Hollywood Gaming at Dayton Raceway, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include

  • Responsible for fostering a fun environment.
  • Responsible for being a gracious host to all guests and co-workers.
  • Responsible for promoting a positive influence in the community and participating in company-sponsored events.
  • Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.
  • Maintain balanced cashier’s station.
  • Process cash transactions for gaming customers and employees (Includes cashing TITO tickets, personal checks, markers, traveler’s checks, lottery tickets, exchange currency, and processing cash advance transactions).
  • Process expanded cashing lottery tickets through the lottery site, $600-$5,000, and any applicable paperwork.
  • Offer and process applications for the mychoice Mastercard credit card.
  • Be knowledgeable and comply with Title 31 regulations.
  • Enroll patrons into mychoice, issue patrons mychoice player cards, maintain accurate player tracking information, answer questions about patron’s accounts, and assist the Marketing Department with all gaming promotions.
  • Answer phone calls with proper phone etiquette.
  • Comply with state, company, and department policies and regulations.
  • Other duties, as needed.

To be successful in this position it will require the following skill set

  • Must have outgoing, energetic and enthusiastic attitude.
  • Must enjoy hosting others.
  • Must be comfortable initiating conversations and creating a fun environment with our guests.
  • A minimum of one year of cashiering and experience and/or money handling experience.
  • Able to promptly and accurately follow instructions given by Supervisor or Manager.
  • Must qualify for licensing by Ohio Lottery Commission.
  • Must be able to navigate multiple computer programs.
  • Must be able to pass background check and credit check.
  • Must be able to tolerate areas containing second hand smoke, varying noise and temperature levels, illumination, vibration, crowds, and air quality.
  • Must have open availability including all three shifts, weekends, and holidays.

Something to leave you with

Whether you prefer being at the center of it all or working behind the scenes, there’s a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family.  The areas of career opportunity with Penn are ideal for just about any skill set.  Our company wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment anywhere within the organization.

Equal Opportunity Employer

 

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