Penn National Gaming, Inc.

VLT Technician

Location US-OH-Youngstown
Job ID
Casino Property
Hollywood Gaming at Mahoning Valley Race Course
Position Type
Regular Full-Time
Casino Operations



Don’t just work. Work Happy.


A career in gaming? At Hollywood Gaming at Mahoning Valley, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include

- Promoting a fun and exciting environment with a positive and upbeat attitude - Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of this position - Troubleshoot and repair all VLT machines and related equipment - Safeguard all assigned areas - Perform all VLT moves and changes as directed - Ensure that all gaming devices are in proper working order - Exhibit a friendly, helpful and courteous manner when dealing with guests and fellow team members - Any and all duties as assigned by your Supervisor or a member of management - Promoting a positive influence in the community and participating in company-sponsored events - Ensuring regulatory compliance with all aspects of VLT machine maintenance i.e.; moves, conversions, and repair. - Ensuring functionality of the VLT maintenance system. - interacting with VLT Operations personnel and guests while repairing VLT machine functions. - Assist with every phase, including layout and installation. - Work on special projects as assigned. - Assist in maintaining adequate stock of parts necessary for repairs. - Perform preventative maintenance: clean, inspect, adjust, and test various machine parts. - Perform floor maintenance: troubleshoot and repair machine malfunctions and system problems as they occur during gaming. - Assist guests with questions and concerns regarding VLT machines.

To be successful in this position it will require the following skill set

- Must have an outgoing, energetic and enthusiastic attitude - Must enjoy assisting others - Must be comfortable initiating conversations and creating a fun environment with our guests - Minimum of 21 years of age - High school diploma or general education degree (GED) preferred - One to six months related gaming experience and/or training; or equivalent combination of education and experience. - Electronic/mechanical troubleshooting and use of electronic test equipment experience required (ex: board testers, multi-meters, o-scopes) - Ability to respond calmly and make rational decisions in stressful situations with co-workers, guests and vendors - Must possess excellent interpersonal skills. - Good oral and written communication skills, must be fluent and literate in English - Ability to stand and walk for entire shift and mobility to move easily around entire property - Must be able to listen and respond to visual and aural cues. - Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality - While performing the duties of this job, the team member is regularly required to stand; walk; and use hands to finger, handle, or feel objects, tools, or controls. The team member frequently is required to talk or hear. The team member is occasionally required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The team member must occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision. - Previous Slot/VLT System experience with ACSC, SDS, CDS etc. preferred. - Must be able to obtain a Ohio gaming license

Something to leave you with

Whether you prefer being at the center of it all or working behind the scenes, there’s a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family.  The areas of career opportunity with Penn are ideal for just about any skill set.  Our company wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment anywhere within the organization.

Equal Opportunity Employer



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