Penn National Gaming, Inc.

Riverview Supervisor

Location US-LA-Bossier City
Job ID
Casino Property
Margaritaville Resort Casino
Position Type
Regular Full-Time
Food & Beverage



Don’t just work. Work Happy.


A career in gaming? At Margaritaville Casino & Resort Bossier City, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include

- Aware of and able to assist in meeting established financial goals. - Supervises all restaurant employees in accordance with Margaritaville policies and procedures. - Assists in maintaining payroll controls and scheduling of employees in conjunction with business volume and established guidelines. - implements training programs for new employees and existing employees. Attends required Quality & Training classes from HR or Training Department. - Anticipates our guests’ needs as well as our internal guests. - Keeps accurate daily shift reports and communicates to Manager/Director as required. - Responsible for understanding forecasted daily cover counts and budgeted payroll. - Attends all meeting as scheduled by the Director of Food and Beverage or Manager. - Conducts daily pre?shift meeting to communicate business volume, entertainment schedule, and Marketing information to employees. - Provides harmonious working environment while being sensitive to the needs of the employees and the guests. - interacts with employees and guests in professional and consistent manner to solicit feedback on operations and execution of service delivery. - Completes related job duties assigned by the Manager/Director. - Ensures that outlet is maintained and clean during all periods of operation. - Ensures that crew members are working at all times.

To be successful in this position it will require the following skill set

QUALiFiCATiON REQUiREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A combination of experience or training will be considered. EDUCATiONAL REQUiREMENTS: - Ability to obtain a responsible vendor’s card and an ABO card. - 2-year Associate degree or 1-3 years of practical experience in Hospitality Management in a high-volume operation. Preferred degree required. - Previous experience in a Buffet and/or Casino food and beverage facility preferred. LANGUAGE SKiLLS: - Ability to communicate in a clear and concise manner.   MATHEMATiCAL SKiLLS:   - Ability to calculate figures, amounts, discounts, and percentages and apply to practical situations. OTHER SKiLLS AND ABiLiTiES: - Ability to apply commonsense understanding to carry out written or oral instructions. - Ability to deal with problems with multiple variables. - Ability to obtain the appropriate work authorization per local, state, federal, and gaming regulations.

Something to leave you with

Whether you prefer being at the center of it all or working behind the scenes, there’s a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family.  The areas of career opportunity with Penn are ideal for just about any skill set.  Our company wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment anywhere within the organization.

Equal Opportunity Employer



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