Penn Interactive (PI) is an interactive gaming company headquartered in Philadelphia with offices in Las Vegas. As the digital arm to Penn National Gaming (NASDAQ: PENN), the largest regional casino operator in the U.S., we are poised for fast-paced growth in the sports betting and online casino space. We are also partnered with some of the most innovative media companies in the world to drive growth in our businesses. As such, PI is looking for a Community Media Specialist to assist the Community Media in increasing our player engagement across the omni-channel approach to market, with specific focus of maximizing our social media fan base & player advocacy.
The Community Media Specialist is a key role that sits within the CRM team as part of the broader Marketing team for our Barstool Sportsbook & Casino verticals and is responsible for managing the social media tools by way of providing social customer service, researching & analyzing the results of our campaigns & posts across all social media platforms in which we operate.
Your goal is to increase the fan base engagement and overall conversion to elicit advocates with increasing LTVs (revenue, time, and profitability), in addition to monitoring for any compliance & regulatory flags that need further escalation. You are data focused with proven capabilities in managing social media audiences & communities at scale ensuring a consistent brand voice, tone and overall a positive player experience across all social media platforms in use.
PI is committed to cultivating a diverse and stimulating work environment to achieve extraordinary results. We are looking for an individual who enjoys working in a fast-paced, team-oriented environment, likes to be challenged, and values the opportunity to make impacting change! We have a strong culture of teamwork, collaboration, mutual respect, and transparency, and its vital that the Lifecycle Marketing Specialist will assist the CRM Manager in continuing to cultivate this culture as we grow.