Penn National Gaming, Inc.

Risk Analyst

Location US-NJ-Cherry Hill
Job ID
2021-78515
Casino Property
Penn Interactive Ventures - NJ
Position Type
Regular Full-Time
Category
Legal, Audit, Compliance & Risk

Overview

Penn Interactive Ventures (PIV) is a real-money interactive gaming company headquartered in Philadelphia. As the digital arm to Penn National Gaming (NASDAQ: PENN), the largest regional casino operator in the U.S., we are poised for fast-paced growth in the sports betting and online casino space and are looking for a Risk Analyst to join our expanding Sportsbook team!  As a Risk Analyst, we will depend on you to be the gatekeeper of our deposited funds and to proactively review gaming accounts to ensure player legitimacy and mitigate fraud.  

 

Penn Interactive is committed to helping our team members live their best, healthy life. We offer unique and competitive benefits that help our employees, through a private exchange which allows our team members the ability to choose from several coverage levels and insurance carriers (both local and national carriers). Along with medical, prescription, dental, and vision coverage, there are also voluntary plans available to employees. PIV also offers our employees office perks such as free catered lunches, snacks, and beverages in the office.

 

Your daily responsibilities include

RESPONSIBILITIES

  • Analyze player behavior, interpret facts from the evidence shown, draw conclusions based on this review, and communicate your findings.
  • Analyze and interpret suspicious behavior including but not limited to, similar betting habits, heightened similarity in registration information including email address and/or username, device usage, IP ranges, bonus usage, etc.
  • Identify trends in withdrawals and deposits where players may be attempting to circumvent state and/or federal reporting protocols.
  • Serve as first point of contact for player claims of multiple-accounting, identity theft, responsible gaming, and unauthorized account usage.
  • Carefully monitor and prepare potential SAR and Fraud Reports for Risk Supervisor review.
  • Complete applicable workflows to meet player satisfaction criteria.
  • Liaise with Player Experience Associates whenever heightened Know Your Customer (KYC) checks are needed for suspicious players.

To be successful in this position it will require the following skill set

REQUIREMENTS  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

  • High School diploma required.  College degree or progress toward a college degree preferred.
  • Experience in iGaming, online sports, or banking highly preferred.
  • At least one year of experience in an analytical role involving fraud detection and risk reviews.
  • Demonstrable experience in a highly regulated and compliance focused role.
  • Strong attention to detail.
  • Proficient in Microsoft Office.
  • Ability to maintain a friendly disposition under pressure.  Some players may be frustrated when they contact us.
  • Excellent problem solving and analytical thinking skills.
  • Communicate to various audiences in a clear and concise manner.
  • Employee must be able to qualify for licenses and permits required by federal, state and local regulations.

 

 

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