Penn National Gaming, Inc.

Security Officer/EMT

Location US-MA-Plainville
Job ID
Casino Property
Plainridge Park Casino
Position Type
Regular Full-Time
Security, Surveillance & EMT


    Don’t just work. Work Happy.   A career in gaming? At Plainridge Park Casino we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.   An individual could be successful if they possess the following.

Your daily responsibilities include

Your daily responsibilities include:

  • Responsible for fostering a fun environment
  • Responsible for being a gracious host to all guests and co-workers
  • Responsible for promoting a positive influence in the community and participating in company-sponsored events
  • Serve as the on-duty EMT qualified Security Officer to provide emergency medical care such as first aid, AED, and CPR as necessary.
  • Acting as liaison between EMS, fire and law enforcement agencies responding to requests for assistance;
  • Provides comfort and reassurance to ill or injured guests, treats and administers first aid
  • Provide security on assigned casino or landing area:  maintains high visibility, handles problem situations, watches for safety hazards
  • Patrol of parking lots
  • Provide security escorts for all monetary transfers, fills, and credit
  • Oversee customer boarding and disembarking:  provide crowd control, direct traffic, check I.D., check for cameras, bottles and other items not allowed on Casino floor
  • Provide assistance to customers:  give directions, call cabs, assist with car trouble, etc
  • Provide special assistance to disabled patrons as necessary
  • Assist with slot drops
  • Observe hard count crew doing the slot drop and transports tokens to hard count room
  • Provide assistance for table drop by providing drop boxes, observing the count, and securing drop boxes in soft count room
  • Monitor all entry and exit from hard count, soft count, and vault, and maintains logs of these activities
  • Serve as dispatcher
  • Dispatch other officers to various assignments and maintains activity log sheets
  • Watch and record monitors
  • Write detailed reports as required for incidents involving law violations and/or violations of company policy and procedure
  • Testify in court on behalf of state gaming boards
  • Occasionally, strenuous physical activity is required
  • Meet department uniform, appearance and grooming requirements
  • Meet attendance guidelines of the job and adhere to regulatory, department and company policies
  • Keep work areas clean and free of safety hazards, debris and litter
  • Perform all job duties in a safe and responsible manner
  • Any reasonable request made by your supervisor or any management personnel

To be successful in this position it will require the following skill set

To be successful in this position it will require the following skill-set:

  • Must have a valid, unexpired EMT certification
  • Must have an outgoing, energetic and enthusiastic attitude
  • Must enjoy hosting others
  • Must be comfortable initiating conversations and creating a fun environment with our guests
  • Must be a minimum of 21 years of age
  • High school diploma or G.E.D.  Preferably six months related experience and/or training
  • Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in vary work areas such as confined spaces

Something to leave you with

Whether you prefer being at the center of it all or working behind the scenes, there’s a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family.  The areas of career opportunity with Penn are ideal for just about any skill set.  Our company wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment anywhere within the organization.

Equal Opportunity Employer



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