Penn National Gaming, Inc.

Facilities Shift Manager

Location US-KS-Kansas City
Job ID
Casino Property
Hollywood Casino at Kansas Speedway
Position Type
Regular Full-Time
Facilities & Marine



Don’t just work. Work Happy.


A career in gaming? At Hollywood Casino at Kansas Speedway, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include

Hollywood Casino Kansas Speedway is currently looking for a Facilities Shift Manager to join the team.    ESSENTiAL DUTiES AND RESPONSiBiLiTiES - Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members. - Directly manage the facilities operations. - Supervise Facility team members including interviewing, selecting, hiring, orientation, training, disciplines, and payroll including the management of attendance and time records. - Supervise the work processes and procedures of team members including the assignment of tasks or apportionment of work to be done by team members including installation, repair, maintenance or replacement of electrical systems, heaters, plumbing, sinks, dishwashers, drains, carpentry, painting, furniture repair, landscaping, warehousing and storage, engine repair, snow removal and all job functions or duties of all Facilities team members. - Coordinate staff and schedule special functions or promotions or projects including coordination and communication with other involved departments and preparation of any and all necessary documentation. - Develop and implement departmental training programs, measurable performance evaluations and programs to reward and recognize performance of team members. - Recommend or oppose the change in status of team members including but not limited to changes from full time to part time, promotions and transfers. - Promote policies, procedures and processes to increase revenue and effectively manage expenses while protecting and preserving the assets of the company. - Compile information, complete and submit reports to authorized management or Accounting as required. - Complete regular and periodic verification processes for the proper accounting of revenues, expenses and inventory. - Review and analyze departmental staffing needs and make recommendations for adjusting working schedules of team members to promote effective labor cost control while providing quality products and service. - Develop, enforce, review and approve changes or revisions to operating practices, procedures and standards based on business trends and practices.  - Facilitate daily pre-shift meetings and disseminate information to team members. - Administer disciplinary actions, propose corrective action, and monitor post-disciplinary performance of team members. - Negotiate with vendors for supplies, machinery, parts and services as needed. - Maintain strict confidentiality in all departmental or company matters. - Gather information for long and short term planning to assist the Facilities Manager in budget planning. - Drive and safely use company vehicles and equipment. - Practice excellent customer service skills at all times to include, but not limited to, addressing customers’, vendors’, suppliers’ and team members’ needs courteously, promptly, and professionally. - Meet all departmental or company project and assignment requirements and deadlines. - Develop, attend or provide training as needed or required including but not limited to sanitation, and safety. - Provide for the safety of team members including keeping areas clean and free of safety hazards, debris and litter. Meet department uniform, appearance and grooming requirements. - Must adhere to regulatory, department and company policies. - Perform all job duties in a safe and responsible manner. - Perform other job related and compatible duties as assigned.

To be successful in this position it will require the following skill set

QUALiFiCATiON REQUiREMENTS     To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. - Bachelor's degree from an accredited four-year college or university; or equivalent combination of education and experience - One or more years’ experience in facilities, and project management - Must be proficient in Microsoft applications - Ability to understand and analyze Budget & P&L Statements - Managerial and critical thinking skills - Excellent employee relations skills - Ability to respond appropriately in emergency situations - Must have valid driver’s license and acceptable driving history as determined by Penn National Gaming auto insurance carrier

Something to leave you with

Whether you prefer being at the center of it all or working behind the scenes, there’s a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family.  The areas of career opportunity with Penn are ideal for just about any skill set.  Our company wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment anywhere within the organization.

Equal Opportunity Employer



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