Penn National Gaming, Inc.

Casino Host - Asian Marketing

Location US-OH-Columbus
Job ID
2020-77121
Casino Property
Hollywood Casino at Columbus
Position Type
Regular Full-Time
Category
Marketing & Entertainment

Overview

 

Don’t just work. Work Happy.

 

A career in gaming? At Hollywood Casino at Columbus we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

 

An individual could be successful if they possess the following.

Your daily responsibilities include

SUMMARY

This position will be responsible for enhancing the growth of gaming revenues through the development of our Asian customer base, maintaining relationships with valued Asian guests and marketing our gaming product to potential high-limit Asian guests.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

 

  • Must be responsible for promoting a positive influence in the Asian community and participating in company-sponsored events.
  • Identify and develop personal relationships with new and first time Asian guests.
  • Responsible for fostering a fun environment
  • Responsible for being a gracious host to all guests and co-workers
  • Responsible for promoting a positive influence in the community and participating in company-sponsored events
  • Identify and develop personal relationships with new and first time guests
  • Provide personal service to assigned VIP players, issuing complementaries based on player ratings as needed
  • Contact guests personally and/or send correspondence to invite them to enjoy amenities and/or to special events
  • Host outside entertainment for our guests, such as professional sporting events, dinners, and theaters
  • Promote casino events via telemarketing and other communication
  • Communicate constantly with casino operations and other team members
  • Follow all safety rules
  • Adhere to departmental quality standards
  • Maintain compliance with the Gaming Board Rules, Standards and the company's System of Internal Controls and Sarbanes-Oxley requirements
  • Work within the guidelines established by the company
  • Other duties as assigned

To be successful in this position it will require the following skill set

QUALIFICATION REQUIREMENTS:

  • Fluent in Vietnamese, Korean, or at least one Chinese dialect
  • Must have an outgoing, energetic and enthusiastic attitude
  • Must enjoy hosting others
  • Must be comfortable initiating conversations and creating a fun environment with our guests
  • Bachelor’s degree (B.A./B.S.) from an accredited four-year college or university or commensurate experience required
  • Must be proficient in computer programs; prioer experience with salesforce.com or casino marketing programs is preferred
  • Casino Host experience preferred
  • Ability to communicate with internal and/or external guests
  • Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

 

Equal Opportunity Employer

 

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