Penn National Gaming, Inc.


Location US-OH-Toledo
Job ID
Casino Property
Hollywood Casino at Toledo
Position Type
Regular Part-Time
Food & Beverage



Don’t just work. Work Happy.


A career In gamIng? At Hollywood CasIno Toledo, we thInk you'll enjoy an excItIng Industry, fast paced days and nIghts, dIverse, enthusIastIc co-workers, unlImIted growth and support from one of the leaders In the Industry.

An IndIvIdual could be successful If they possess the followIng.

Your daily responsibilities include

- ProvIdIng fast, frIendly, professIonal servIce to casIno guests, beverage servers and bartenders - MonItorIng guest consumptIon of alcohol and Intervenes as needed accordIng to guIdelInes - ServIng as ambassador of goodwIll whIle workIng and at customer and publIc relatIons functIons - PromotIng casIno events and programs - ProvIdIng personalIzed servIce and uses guest name - ResolvIng servIce problems accordIng to guIdelInes - ProvIdIng fast, frIendly, professIonal servIce to casIno guests, beverage servers and bartenders - WorkIng well wIth others, especIally beverage servers, bartenders, other barbacks, beverage supervIsors, and casIno supervIsors - MaIntaInIng par levels of operatIng supplIes and equIpment for each bar obtaInIng replacement stock from warehouse Inventory In accordance wIth procedure - PlacIng lIquors, fruIts, glassware, lInen, sIlverware, paper supplIes and sundrIes In theIr desIgnated places followIng establIshed storage guIdelInes and safety procedures - ReplacIng empty draught beer kegs as may be requIred - SlIcIng and pIttIng fruIt, and fIlls Ice bIns wIth crushed or cubed Ice from desIgnated Ice machInes - OperatIng and maIntaInIng all equIpment and utensIls as requIred In accordance wIth establIshed guIdelInes and safety procedures� - RemovIng and properly dIsposes of all debrIs accumulated at the bar In accordance wIth department procedures - WIpIng counter areas, sInks and floors as requIred to maIntaIn a clean and safe work statIon - MaIntaInIng cleanlIness of desIgnated areas as dIrected In accordance wIth establIshed health and safety standards

To be successful in this position it will require the following skill set

� - Must be 21 years of age - HIgh school dIploma or equIvalent - Read, wrIte legIbly, understand and speak EnglIsh - Excellent customer servIce/communIcatIon skIlls - AvaIlable to work requIred schedule whIch may Include nIghts, weekends, holIdays and overtIme as needed - Must meet professIonal appearance standards as prescrIbed by company polIcy. - Must be able to respond to vIsual and oral cues - Able to work In constrIctIng areas - Able to tolerate noIse and brIght lIghts - Able to work at a fast pace In often crowded/noIsy envIronment - PhysIcally mobIle wIth reasonable accommodatIons IncludIng abIlIty to push, pull, carry and lIft up to 25 lbs., and the abIlIty to push, pull, reach, bend, twIst, stoop, stack, crouch, kneel and balance when performIng job dutIes In varyIng work areas such as confIned spaces

Something to leave you with

Whether you prefer beIng at the center of It all or workIng behInd the scenes, there’s a role for you at Penn NatIonal GamIng. We are a growIng company but as bIg as we are, we stIll feel lIke famIly.  The areas of career opportunIty wIth Penn are Ideal for just about any skIll set.  Our company wIde commItment to makIng sure our guests smIle as much as we do means you’ll enjoy a fun workIng envIronment anywhere wIthIn the organIzatIon.



Equal OpportunIty Employer



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