Penn National Gaming, Inc.

Spa Front Desk Agent

Location US-CO-Black Hawk
Job ID
2020-75499
Casino Property
Ameristar Black Hawk
Position Type
Regular Full-Time

Overview

 

Don’t just work. Work Happy.

 

A career in gaming? At Penn National Gaming we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

 

An individual could be successful if they possess the following.

Your daily responsibilities include

As a Front Desk Agent you are responsible for providing superior service to both the internal and external customer.  This position is responsible for providing administrative and clerical support to the spa team to include scheduling, payment processing, and merchandise sales.

 

  • Greet guests and offer assistance and/or instruction in the use of the Spa.
  • Collect fees and accurately handle all cash, checks, credit card, gift certificates and comp transactions
  • Maintain on a daily basis a high level of cleanliness in the spa facilities
  • Unpack, stock and price all merchandise in the retail area as needed with the ability to lift a minimum of 25 lbs
  • Schedules spa and salon treatments
  • Responsible for knowing all new policies and procedures in the Spa
  • Adhere to all policies and procedures for the Spa

To be successful in this position it will require the following skill set

  • Ability to sustain a high level of confidentiality, professionalism and integrity
  • Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues
  • Ability to work collaboratively and communicate effectively with Team Members at all levels of the organization
  • Highly organized and detail-oriented
  • One (1) year spa or retail experience

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

 

Now that you have read about who we are, here is your opportunity to see what we're about!

 

   

 

Equal Opportunity Employer

 

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