Penn National Gaming, Inc.

Slot Floor Attendant

Location US-MS-Bay St Louis
Job ID
2020-75433
Casino Property
Hollywood Casino Gulf Coast
Position Type
Regular Part-Time
Category
Casino Operations

Overview

 

 

Don’t just work. Work Happy.

 

A career in gaming? At Hollywood Casino Gulf Coast we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

 

We are currently seeking a talented individual to become a Slot Floor Attendant. An individual could be successful if they posses the following.

Your daily responsibilities include

  • Adheres to all departmental and property policies and procedures regarding guest service standards.
  • Provides cash handling service to casino patrons.
  • Pays and verifies jackpots on slot machines according to established procedures.
  • Promotes the Players Club card program; understands current card benefits and information and presents program to customers.
  • Communicates all customer service issues to key personnel.
  • Responsible for assigned casino funds and proper handling of funds exchanges.
  • Performs customer booth transactions.
  • Assists in training new personnel as needed.
  • Monitors work areas to ensure cleanliness standards are met and customer requests are addressed and resolved.
  • Assists patrons with general questions concerning the casino.
  • Performs all other related and compatible duties as assigned.
  • Maintains strict confidentiality in all company matters.

To be successful in this position it will require the following skill set

  • Must be 21 years of age or older.
  • High School Diploma or equivalent preferred.
  • Must have excellent customer service and interpersonal skills.
  • Must have strong written and verbal communication skills; must be fluent and literate in English.
  • Ability to maintain a high level of confidentiality and professionalism.
  • Basic math and cash handling skills required, including the ability to count money and make change.
  • Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
  • Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
  • Must have the ability to work any shift or hours as needed.

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

 

Equal Opportunity Employer

 

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