Penn National Gaming, Inc.

FOOD SERVER - RED LOTUS PART TIME

Location US-LA-Baton Rouge
Job ID
2020-75289
Casino Property
L' Auberge Casino & Hotel Baton Rouge
Position Type
Regular Part-Time
Category
Food and Beverage

Overview

 

Don’t just work. Work Happy.

 

A career in gaming? At Penn National Gaming we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

 

An individual could be successful if they possess the following.

Your daily responsibilities include

The Food Server is responsible for providing superior service to both the internal and external guest.  The Food server is also responsible for serving food and beverages.

  • Provides superior guest service, positively effects interactions with external and internal guests and team members, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work harmoniously with other team members.
  • Recognizes guests immediately with a friendly, courteous greeting and informs them of daily specials, soup of the day, etc. Also acts as a “walking information center” by providing information on all aspects.
  • Assists guests with menu and beverage selection, demonstrating salesmanship with complete menu and product knowledge.
  • Notifies supervisor, manager, or line chef of any food products that are not properly prepared.
  • Ensures guest satisfaction through food quality checks and responsiveness to guest complaints.
  • Maintains a well-groomed, neat, and clean appearance, carrying out duties with attention to sanitation and safety.
  • Anticipates, identifies, and provides for guest needs.
  • Performs inventories and other duties as assigned.
  • Performs tableside cooking, salad entrées, desserts and presents, opens and pours wines, prepares and serves non-alcoholic and alcoholic beverages.

To be successful in this position it will require the following skill set

  • Ability to transport trays and/or plates throughout the restaurant, which may weigh up to 50 pounds, as well as serve food items and beverages.
  • Ability to review and comprehend all necessary documentation.
  • Ability to take orders, recite specials, and point specific items out on the menu to customers.
  • Ability to stand throughout an eight-hour shift.
  • Ability to effectively and efficiently move throughout the restaurant and the kitchen area.
  • Ability to communicate effectively with customers and all levels of employees.
  • This position works in an environment that is subject to varying levels of smoke, crowds, and noise, the severity of which depends upon customer volume.
  • Familiarity with food, beverage, and wine service.
  • Knowledge of table service procedures and table etiquette.
  • Excellent customer service skills.
  • Stable work history required.

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

 

Now that you have read about who we are, here is your opportunity to see what we're about!

 

   

 

Equal Opportunity Employer

 

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