Penn National Gaming, Inc.

Food Runner/Expo - Red Lotus

Location US-LA-Baton Rouge
Job ID
2020-75152
Casino Property
L' Auberge Casino & Hotel Baton Rouge
Position Type
Regular Full-Time

Overview

 

Don’t just work. Work Happy.

 

A career in gaming? At L'Auberge Baton Rouge we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

 

An individual could be successful if they possess the following.

Your daily responsibilities include

  • Provides fast, friendly, professional, and responsive customer service. Greets each guest approaching their station.
  • Maintains current and accurate information regarding food items (i.e., preparation techniques, seasonings, ingredients).
  • Responsible for wiping down server-side expo area, and all touching areas as needed. Removes all tainted dishware and trashes to dish pit.  Sweeps floors and keeps them clean and dry throughout shift.
  • Ensures a successful tray-up and run delivery of all ordered items are properly to the corresponding table.
  • Reads food orders from computer printout and confirms that all food items are prepared as ordered, according to the established menu.
  • Ensure all food items are prepared according to standard recipes and menu to ensure consistency of products to the guests.
  • Ensures plate presentation is according to established guidelines. 
  • Assists in replenishing front line provisions, condiments and plate ware as they become diminished. Use the FIFO method in stocking any food items.
  • Wipes counter areas, sinks, and floors to maintain a clean and safe work station.
  • Maintains cleanliness of designated areas as directed in accordance with established health and safety standards
  • Maintains par levels of operating supplies and food product for each workstation obtaining replacement stock from warehouse inventory in accordance with procedure.
  • Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures.
  • Provides personalized service and uses guests’ names when possible.
  • Knows and promotes current casino events and programs and can give guests directions to all casino areas.
  • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. 
  • Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.

To be successful in this position it will require the following skill set

QUALIFICATION REQUIREMENTS  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 18 years of age.

  • High school diploma or equivalent; or one to two years related experience in food service operation and/or training; or equivalent combination of education and experience.
  • Must have knowledge of kitchen sanitation, operation, and maintenance of kitchen equipment.
  • Must have basic knowledge of food preparation techniques.  Must have knowledge of weights, measures, and recipe yield.
  • Must be able to work required schedule which may include nights, weekends, holidays and overtime as needed.
  • Must meet professional appearance standards as prescribed by company policy.
  • Must be able to maintain a neat, professional, well-groomed appearance and uphold company appearance/dress standards.

SUPERVISORY RESPONSIBILITIES                                                

This job has no supervisory responsibilities.

 

LANGUAGE SKILLS

Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required.

 

REASONING ABILITY

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

 

CERTIFICATES, LICENSES, REGISTRATIONS

  • Employee must be able to qualify for licenses and permits required by federal, state and local regulations.
  • Must obtain and maintain a current State Responsible Vendor Permit
  • Must obtain and maintain a current Parish Alcohol Beverage Control License

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.

 

The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

 

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Team member will be exposed to high temperatures. The noise level in the work environment is usually moderate.

 

Employee could be exposed to an environment containing unrestricted second hand tobacco smoke.

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

 

Now that you have read about who we are, here is your opportunity to see what we're about!

 

   

 

Equal Opportunity Employer

 

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