Penn National Gaming, Inc.

Table Games Supervisor

Location US-MO-Riverside
Job ID
2020-75127
Casino Property
Argosy Casino Riverside
Position Type
Regular Full-Time
Category
Hidden (15272)

Overview

 

 

Don’t just work. Work Happy.

 

A career in gaming? At Argosy Casino Riverside we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

 

An individual could be successful if they possess the following.

Your daily responsibilities include

Argosy Casino Riverside is currently looking for a Table Games Supervisor to join the team.

 

  • Open and close games, including making personnel assignments; issuing equipment; preparing dice and distributing cards; monitoring player ratings and entering cards; accounting for checks, money, fills, and credits throughout the day; and turning figures and accounting for win-loss at the end of the shift.
  • Maintain a strong working knowledge of all rules, regulations, procedures, and payouts of all games, including, but not limited to, Blackjack, Craps, Roulette, Caribbean Stud, Pai Gow Poker, Let it Ride, 3 Card Poker, Spanish 21, and any other form or variation of table games or poker.
  • Provide stellar service.
  • Directly supervise the operations of Table Games, specifically Dealers.
  • Provide feedback as appropriate to Dealers regarding opportunities for skill development and professional advancement.
  • Supervise, coach, instruct and direct Dealers in proper procedures of all aspects of table games operations. This includes but is not limited to correcting errors, issuing appropriate disciplinary actions, managing performance, and monitoring all work processes.
  • Directly handle player service issues as needed, including decision-making for service recovery and promoting high service levels to key players.
  • Monitor table games activities for adherence to casino and government rules, regulations and procedures.
  • Effectively manage table limits.
  • Protect the integrity of all table games including monitoring chip purchases at tables, ensuring all transactions are correct, and maintaining security.
  • Administer disciplinary or corrective action, and monitor post-disciplinary performance of team members.
  • Track patrons’ play and use current player database to properly document play of patrons including, but not limited to, monitoring bet amounts, length of play, purchase amounts, and wins and losses.

To be successful in this position it will require the following skill set

  • Associate's degree (A.A.) or equivalent from two-year college or technical school
  • Minimum of one year related experience and/or training; or equivalent combination of education and experience
  • Prior casino experience and a minimum of one year of experience as a Dealer is strongly preferred
  • Detailed working knowledge of all rules, procedures, payouts, etc of all Table Games and Poker is required

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

 

Now that you have read about who we are, here is your opportunity to see what we're about!

 

   

 

Equal Opportunity Employer

 

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