Penn National Gaming, Inc.

Massage Therapist

Location US-CO-Black Hawk
Job ID
2020-75048
Casino Property
Ameristar Black Hawk
Position Type
Regular Full-Time

Overview

 

Don’t just work. Work Happy.

 

A career in gaming? At Ameristar Black Hawk, we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

 

An individual could be successful if they possess the following.

Your daily responsibilities include

As a Massage Therapist, you are responsible for offering a variety of massage and body treatments to relieve pain, help rehabilitate injuries, improve circulation, relieve stress, increase relaxation, and aid in the general well-being of clients/guests. Prior to the massage, the therapist guides the client through the service offerings and helps them choose the right treatments.

  • Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with guests in all types of business conditions and the ability to work harmoniously with coworkers.
  • Confer with clients about their medical histories and problems with stress or pain to determine how massage will be helpful. Assess clients’ soft tissue condition, joint quality and function, muscle strength and range of motion.
  • Perform therapeutic massages of soft tissues and joints for up to 120 minutes
  • Update and maintain customer information records, such as services provided and ensure they are in compliance with safety and health laws and policies, such as HIPAA laws and regulations.
  • Attention to safety and cleanliness of the area is imperative.
  • Follows all safety procedures. Immediately notifies security and supervisor of accidents and potential safety hazards. 
  • Collects fees for health club and services and sundry items from guests and maintains security of receipts.
  • Maintains adequate supply of towels and sundry items. Monitors inventory and notifies manager when ordering is necessary.

To be successful in this position it will require the following skill set

  • Strong problem solving, decision making and consulting skills
  • Superior customer service skills
  • This position works in an environment that is subject to varying levels noise and crowds, the severity of which depends upon customer volume.
  • This position is required to work around Jacuzzis and steam rooms and is subjected to extreme heat and wet and/or humid conditions.
  • This position is physical in nature and requires incumbent to bend, reach and have good finger dexterity in order to perform massages effectively.
  • Ability to communicate effectively with customers and coworkers alike.
  • Ability to move effectively and efficiently through the spa.
  • Ability to lift up to 10 pounds in order to move towels and clean up the work area.
  • Ability to sustain a high level of confidentiality, professionalism and integrity
  • Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues
  • Ability to work collaboratively and communicate effectively with Team Members at all levels of the organization
  • Highly organized and detail-oriented
  • Colorado Massage Technician License and familiarity with common massage modalities.
  • One (1) year licensed massage technician experience.

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

 

Now that you have read about who we are, here is your opportunity to see what we're about!

 

   

 

Equal Opportunity Employer

 

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