Penn National Gaming, Inc.

Slot Service Reps

Location US-IL-Aurora
Job ID
Casino Property
Hollywood Casino Aurora
Position Type
Regular Full-Time
Casino Operations




Don’t just work. Work Happy.


A career in gaming? At Hollywood Casino Aurora we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.


An individual could be successful if they possess the following.

Your daily responsibilities include

  • Demonstrates outstanding internal and external service in accordance with “Red Carpet Service” program guidelines.
  • Responsible for the monitoring of electronic gaming device activity in an assigned area.
  • Exchanges currency for guests.
  • Performs routine machine repairs and service, including jackpot and ticket fill process.
  • Educates and enrolls electronic gaming device guests in the Slot Marketing Program.
  • Takes beverage orders in assigned area for the server and/or utilizies service station for non-alcoholic beverages when necessary.
  • Attends departmental and company meetings as required.

To be successful in this position it will require the following skill set

  • High School Diploma or equivalent experience related to the nature of the position.
  • Ability to read, comprehend, and interpret written and/or oral instructions.
  • Ability to communicate with internal and/or external guests.
  • Ability to perform basic mathematical operations such as: addition, subtraction, multiplication, and division.
  • Ability to calculate figures and amounts such as discounts, interest, and commissions, and apply to practical situations using fractions, percentages, measurements, proportions, and problem solving.
  • Ability to read, write, comprehend, and speak English.
  • Ability to understand and perform duties in accordance with:
    • Hollywood Casino Aurora Core Values
    • Departmental, property, and company policies and standards
    • Illinois Gaming Board requirements
    • Sarbanes-Oxley
    • Internal Controls
  • Ability to stand for extended periods of time.
  • Physical mobility with reasonable accommodations including ability to push, pull, carry, and lift up to 20 lbs.

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.


Now that you have read about who we are, here is your opportunity to see what we're about!




Equal Opportunity Employer



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