Penn National Gaming, Inc.

Buffet Cashier

Location US-MS-Bay St Louis
Job ID
Casino Property
Hollywood Casino Gulf Coast
Position Type
Regular Part-Time
Food and Beverage



Don’t just work. Work Happy.


A career in gaming? At Hollywood Casino Gulf Coast and Boomtown Biloxi we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.



We are currently seeking a talented individual to become a Buffet Cashier. An individual could be successful if they possess the following.


Your daily responsibilities include

  • Adheres to all departmental and property policies and procedures regarding guest service standards.
  • Greets guests in a friendly, courteous manner and arranges for seating according to guest preference and table availability; monitors room atmosphere.
  • Quotes accurate waiting times and handles guest waiting lists or reservations in accordance with established procedures.
  • Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff.
  • Operates a cash register/P.O.S. System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.
  • Familiar with restaurant food menu, including description, price, add-ons, and beverages.
  • Gives cash refunds or credit memorandums as directed by Supervisor/Manager.
  • Coordinates and controls the flow of the restaurant.
  • Assigns stations to servers and bus persons; assists manager with Host/Cashier assignments.
  • Supervises the restaurant in the absence of the Restaurant Supervisor/Manager; assists in training new team members as directed.
  • Assists wait staff and bus persons in their duties (e.g., refill water glasses and coffee cups, help pre-bus and bus tables, attend to guest needs) as necessary, or required.
  • Resolves service issues according to established guidelines.
  • Ensures dining and serving areas are set up and maintained according to standard.
  • Knows and promotes current casino events and programs and can give guests directions to all casino areas.
  • Remains current on all coupons, promotions, and certificates that apply to the Buffet.
  • Answers telephone in a professional manner.
  • Performs all other related and compatible duties as assigned.
  • Maintains strict confidentiality in all company matters.

To be successful in this position it will require the following skill set

  • Must be at least 18 years of age.
  • High School Diploma or equivalent required.
  • Minimum one (1) year of experience in a high-volume, full-service cashier/host position.
  • Previous cash handling experience a plus.
  • Must have excellent customer service and interpersonal skills.
  • Ability to maintain a high level of confidentiality and professionalism.
  • Must have excellent written and verbal communication skills; must be fluent and literate in English.
  • Ability to operate a P.O.S. System and/or adding machine and make change.
  • Must have basic math skills, including the ability to add, subtract, multiply, and divide.
  • Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
  • Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
  • Available to work required schedule which may include nights, weekends, holidays, and overtime as needed.

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.


Now that you have read about who we are, here is your opportunity to see what we're about!




Equal Opportunity Employer



Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Connect With Us!

Not ready to apply? Connect with us for general consideration.