Penn National Gaming, Inc.

PLAYER SERVICES MAIN BANKER

Location US-OH-Dayton
Job ID
2020-74691
Casino Property
Hollywood Gaming at Dayton Raceway
Position Type
Regular Part-Time
Category
Players Services/Cage

Overview

 

Don’t just work. Work Happy.

 

A career in gaming? At Hollywood Gaming at Dayton Raceway we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

 

An individual could be successful if they possess the following.

Your daily responsibilities include

  • Responsible for fostering a fun environment.
  • Responsible for being a gracious host to all guests and co-workers.
  • Responsible for promoting a positive influence in the community and participating in company-sponsored events.
  • Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.
  • Maintain balanced work station.
  • Maintain ticketing and jackpot kiosks on the gaming floor, including filling, dropping, and balancing.
  • Maintaining lottery ticket stations on the gaming floor, including dropping and balancing.
  • Pay out patron’s jackpot winnings.
  • Complete paperwork and currency exchanges for Cashiers, VLT, and F&B.
  • Complete F&B nightly drops.
  • Verify money from Soft Count.
  • Prepare funds for deposit to bank.
  • Run loose coins from bank for ticketing kiosk fills.
  • Be knowledgeable and comply with Title 31 regulations.
  • Answer phone calls with proper phone etiquette.
  • Comply with state, company, and department policies and regulations.
  • Other duties, as needed.

To be successful in this position it will require the following skill set

  • Must have an outgoing, energetic and enthusiastic attitude
  • Must enjoy hosting others
  • Must be comfortable initiating conversations and creating a fun environment with our guests
  • Must be a minimum of 21 years of age
  • High school diploma or equivalent
  • Attention to detail
  • Must be proficient in Microsoft applications (Excel, Access, Word)
  • Willing to learn and be adaptable
  • Strong interpersonal skills
  • Ability to work independently
  • Ability to accurately identify and cash different denominations of gaming tokens, currency, chips, etc
  • Ability to communicate effectively with patrons, subordinates and all levels of employees
  • Understanding of property and department policies and procedure
  • Ability to handle multiple priorities in a fast paced environment
  • Work around moving equipment and non-toxic chemicals
  • Willing to work various shifts and days off
  • Knowledge of gaming function
  • Ability to work in an environment of various levels of noise and large crowds
  • Performance in this position must be pleasant, efficient, an honest manner at all times.
  • Maintain security and accountability over all funds, to include chips, coins, tokens, cash currency, foreign cash currency and paperwork
  • Observe and verify funds received and disbursed to other departments, guests and transactions between cashiers

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

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