Don’t just work. Work Happy.
A career in gaming? Hollywood Casino Joliet we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.
An individual could be successful if they possess the following.
Perform functions to monitor daily activities, provides training, coaching, and counseling and training of the environmental service personnel in a professional manner in order to assist in reaching profitability, guest satisfaction, workforce strength and compliance goals. Supervises and coordinates the day to day activities of workers engaged in cleaning and maintaining premises. Inspects assigned areas in order to provide feedback to management and team members on the cleanliness and maintenance of those areas against standards. Provides encouragement, sets high expectations, and sets proud and positive examples necessary to ensure a fun, exciting and professional working environment for our staff and a pleasant and entertaining experience for our guests.
ESSENTIAL DUTIES AND RESPONSIBILITIES
EDUCATION and/or EXPERIENCE
Equivalent to a high school diploma with 2–3 years management experience in a guest service environment and a working knowledge of excel, word, and outlook are required. Knowledge of professional housekeeping procedures is required. This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and Cast members. Must understand and speak the English language.
Penn National Gaming is more than you may realize. We have properties throughout the United States and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.
Now that you have read about who we are, here is your opportunity to see what we're about!
Equal Opportunity Employer