Penn National Gaming, Inc.

Room Attendant

Location US-MS-Bay St Louis
Job ID
2020-74324
Casino Property
Hollywood Casino Gulf Coast
Position Type
Regular Full-Time
Category
Hotel Operations/Retail

Overview

 

 

Don’t just work. Work Happy.

 

A career in gaming? At Hollywood Casino Gulf Coast we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

 

We are currently seeking a talented individual to become a Room Attendant.  An individual could be successful if they possess the following.

Your daily responsibilities include

  • Adheres to all departmental and property policies and procedures regarding guest service standards.
  • Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel, as directed.
  • Maintains and cleans all equipment used throughout the course of a shift, as directed.
  • Maintains proper documentation of all duties accomplished during a working shift, as directed.
  • Reports all safety hazards or maintenance deficiencies for proper handling.
  • Abides by all security measures.
  • Greets all guests throughout shift with the proper salutation and pleasant expression.
  • Assists guests with issues that are within authority to provide, ensuring guests' satisfaction while operating within established guidelines and policies.
  • Performs all duties in a quiet and orderly manner.
  • Assists the House Person with department projects, as needed.
  • Maintains strict confidentiality in all company matters.

To be successful in this position it will require the following skill set

  • Must be 18 years of age or older.
  • High School Diploma or equivalent preferred, but not required.
  • Six (6) months of previous cleaning experience preferred.
  • Willingness to learn and follow direction.
  • Ability to clean as directed at an acceptable performance rate.
  • Ability to maintain a high level of confidentiality and professionalism.
  • Must be able to operate equipment, including but not limited to vacuum cleaners, cleaning supplies, mop, and broom.
  • Ability to minimally communicate and understand, in English, matters of mutual concern, such as directions, hazards, or questions; if unable to speak or understand English, prior experience as a guest room attendant required.
  • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and talk or hear. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 75 pounds.  Must be able to bend 20 percent from the waist, stand/walk 40 percent and lift 20 percent.
  • While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals. The noise level in the work environment is usually moderate

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

 

Now that you have read about who we are, here is your opportunity to see what we're about!

 

   

 

Equal Opportunity Employer

 

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