Penn National Gaming, Inc.

  • Houseperson - Full Time

    Location US-MO-St. Louis
    Posted Date 6 days ago(2/14/2020 4:05 PM)
    Job ID
    2020-73077
    Casino Property
    RIVER CITY
    Position Type
    Regular Full-Time
    Category
    Housekeeping
  • Overview

     

     

    Don’t just work. Work Happy.

     

    A career in gaming? At River City Casino & Hotel, we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

     

    An individual could be successful if they possess the following.

    Your daily responsibilities include

    POSITION SUMMARY

    The team member in this position is responsible for providing superior service to both the internal and external customer.   The team member is also responsible for housekeeping functions on assigned shift to ensure the cleaning and upkeep of hotel rooms according to established standards.

     

    JOB DUTIES AND RESPONSIBILITIES

    (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for specific positions.)

    • Provide superior customer service
    • Stocks housekeeping supplies and linen.
    • Responsible for delivering housekeeping related items to guest rooms.
    • Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest.
    • Reports all maintenance needs and service issues.
    • Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays
    • Perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc.), as needed
    • Perform other duties as assigned by leadership.

     

    To be successful in this position it will require the following skill set

    Job Qualifications

    • This position operates in a working environment that is subject to varying noise levels, the severity of which depends upon work volume.
    • Ability to communicate effectively with guests as well as all levels of employees.
    • Ability to clean and replenish soft and hard supplies.
    • Ability to effectively and efficiently move from floor to floor as needed.
    • Demonstrates knowledge of housekeeping practices and procedures.
    • Ability to communicate in English and understands directions. 

    Something to leave you with

    Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

     

    Now that you have read about who we are, here is your opportunity to see what we're about!

     

       

     

    Equal Opportunity Employer

     

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