Penn National Gaming, Inc.

  • Beverage Cocktail Server- Part Time

    Location US-IL-Joliet
    Posted Date 3 weeks ago(1/31/2020 9:42 AM)
    Job ID
    Casino Property
    Hollywood Casino Joliet
    Position Type
    Regular Part-Time
    Food and Beverage
  • Overview



    Don’t just work. Work Happy.


    A career in gaming? Hollywood Casino Joliet we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.


    An individual could be successful if they possess the following.


    Your daily responsibilities include

    • Takes orders and serves guests beverages; totals charges and accepts payments.  Responds to guest requests for amenities.
    • This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members.
    • Maintains a professional appearance at all times, clean and well-groomed as per standard.
    • Able to answer questions when asked about Hollywood’s operations.
    • Provides friendly, quick, and professional service to guests and co-workers.
    • Keeps service wells wiped down, clean, and free of debris and clutter.
    • Remains visible by standing in assigned station with an approachable look and stance at all times.
    • Follows policies and procedures.
    • Prepares drinks and serves drinks to guests within the following guidelines: beverage round time must be 10 minutes or less, beverages served within minutes of when an order have been taken, and keep an immaculate station by picking up all glassware through the station in a timely manner.
    • Accepts payment for orders and provides accurate change.
    • Notifies supervisor if a guest appears intoxicated.
    • Prepares service wells for the following shift by completing opening and closing duties.
    • Maintains ongoing awareness of safety and responds to emergencies accordingly.
    • Other duties as assigned.

    To be successful in this position it will require the following skill set

    • High School Diploma or equivalent is required with minimum 6 months of cocktail serving experience preferred. 
    • Must be at least 21 years of age to serve alcoholic beverages. 
    • Must understand and speak the English language.



    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to talk and hear.  The employee frequently is required to stand and walk.  The employee is occasionally required to sit; reach with hands and arms; stoop, kneel, and crouch.  The employee must occasionally lift and/or move up to 50 pounds.  The employee requires manual dexterity to operate all necessary equipment.  Specific vision abilities required by this job include close vision and distance. 

    Something to leave you with

    Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.


    Now that you have read about who we are, here is your opportunity to see what we're about!




    Equal Opportunity Employer




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