Penn National Gaming, Inc.

  • Houseperson - Full Time

    Location US-LA-Bossier City
    Posted Date 3 weeks ago(1/28/2020 7:13 PM)
    Job ID
    Casino Property
    Boomtown Bossier City
    Position Type
    Regular Full-Time
    Hotel Services
  • Overview



    Don’t just work. Work Happy.


    A career in gaming? At Boomtown Casino Hotel Bossier City, we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.


    An individual could be successful if they possess the following.

    Your daily responsibilities include

    • Responsible for counting and distribution of clean linen to both Room Attendant carts as well as linen closets
    • Picks up used linen from Room Attendant’s carts, transport linens from guest room floors to laundry sorting area and to carts that are then taken to soiled linen room where it is picked by laundry company
    • Moves, rearranges and cleans furniture
    • Washes mirrors and windows
    • Maintains housekeeping linen room on each floor, stocks with linen and supplies ensuring adequate level of supplies
    • Washes and cleans wall light fixtures, louvers, ceilings, shelves and outside walls
    • Operates and controls all mechanical equipment including rotary machines, blowers and back vacuums
    • Recognizes and uses appropriate chemicals
    • Assists Room Attendants with stripping beds, emptying trash, bringing fresh linen and other related responsibilities
    • When needed, sets up guest rooms -Delivers, upon request, guest amenities, i.e. pillows, additional beds, blankets and much more
    • Maintains cleanliness of guest room hallways -Responsible for providing exceptional Red Carpet Customer Service to all guests
    • Maintains and cleans all office spaces throughout property and hotel public areas.  Ensures that all areas are free of safety hazards.
    • Informs Housekeeping Supervisors or Manager of any linen shortage.
    • Delivery of both internal and external guest requests.
    • Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow cast members.
    • Transports linen from loading dock to guestroom floors.
    • Pulls linen from the guest room floors and places in carts to be sent out for laundering.
    • Any and all duties as assigned by your Supervisor or a member of management.

    To be successful in this position it will require the following skill set

    • Self Starter; works independently or with a team; fast pace.
    • Must be 18 years of age or older. Good communication skills. -High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
    • Ability to read and comprehend simple instructions, short correspondence, and memos. -Ability to write simple correspondence. -Ability to effectively present information in one-on-one and small group situations to customers, clients, and other cast members of the organization.
    • Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
    • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.
    • Prior hotel experience preferred.
    • Must present a well-groomed appearance
    • Must perform duties with a sense of urgency -Must be able to work as a team with other employees
    • Ability to use and control various mechanical equipment
    • Ability to work around dust
    • Ability to maneuver in small, limited spaces
    • Ability to transport all supplies to and from work areas
    • Must be able to maneuver in hotel areas, up and down stairs and reach above shoulder level
    • Must be able to work in areas containing second-hand smoke
    • Must be able to operate equipment, including: vacuum cleaners, floor machines, carpet extractors, mop and broom
    • Must be able to work with cleaning chemicals and be able to handle chemical fumes and airborne particles (on occasion)
    • Ability to perform duties with a sense of urgency
    • Must be able to walk, stand, and work on hand and knees for long periods of time
    • Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs
    • While performing the duties of this job, the team member is regularly required to talk or hear. The cast member is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and smell. The cast member is occasionally required to climb or balance. The cast member must occasionally lift up to 50 pounds and move up to 100 pounds
    • While performing the duties of this job, the cast member is frequently exposed to wet and/or humid conditions. The cast member is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; extreme cold; extreme heat and risk of electrical shock. The noise level in the work environment is usually moderate.

    Something to leave you with

    Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.


    Now that you have read about who we are, here is your opportunity to see what we're about!




    Equal Opportunity Employer



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