Penn National Gaming, Inc.

  • Bellperson (PT)

    Location US-MI-Detroit
    Posted Date 4 weeks ago(1/24/2020 10:48 AM)
    Job ID
    Casino Property
    Greektown Casino Hotel
    Position Type
    Regular Part-Time
  • Overview



    Don’t just work. Work Happy.


    A career in gaming? At Greektown Casino Hotel, we know you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.


    An individual could be successful if they possess the following.

    Your daily responsibilities include

    The Bellperson assists guests in transporting luggage to and from guest rooms, coordinates guests' needs, requests, and inquiries.


    Essential Functions

    • Greet guests and escort them to their rooms when needed
    • Handles luggage for guests upon arrival or departure
    • Transports luggage between lobby and guest rooms
    • Receive and mark baggage by completing and attaching claim checks
    • Assist physically challenged guests with special needs
    • Maintain presentable entrances
    • Assist the Front Desk in delivering quick and efficient service to hotel guests
    • Maintain constant communication with transportation, front desk, and messaging/PBX team members
    • Assist guest with general questions about the rooms or other points of interests
    • Comply with all health and safety standards
    • Attend meetings as scheduled
    • Other job-related duties as assigned

    To be successful in this position it will require the following skill set

    • Good verbal communication & listening skills
    • Knowledge of telecommunications systems
    • Knowledge of relevant equipment and ability to move people and goods
    • Great guest service skills
    • Trustworthy and have the ability to take care with people & protect property
    • Understand and comply with all company and departmental rules and regulations, policies and procedures
    • Skill in maintaining effective working relationships with team members and guests
    • Ability to read, write, and communicate verbally in English
    • Ability to perform intermediate math

    Something to leave you with

    Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.


    Now that you have read about who we are, here is your opportunity to see what we're about!




    Equal Opportunity Employer



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