Penn National Gaming, Inc.

  • OTB Mutuels Teller

    Location US-ME-Bangor
    Posted Date 2 months ago(1/2/2020 9:33 AM)
    Job ID
    2020-71512
    Casino Property
    Hollywood Casino Bangor
    Position Type
    Seasonal
    Category
    Other
  • Overview

     

     

    Don’t just work. Work Happy.

     

    A career in gaming? At Hollywood Casino Hotel & Raceway we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

     

    An individual could be successful if they possess the following.

    Your daily responsibilities include

    • Enters customers' transactions into computer and issues tickets.
    • Cashes tickets, cancels tickets, and pays out winnings.
    • Counts all cash on hand at end of shift to balance to net cash responsibility.
    • Provides friendly and efficient guest service.
    • Sells vouchers and provides results and summaries as requested.
    • Ensures scheduled simulcast races are on designated monitors in the OTB using the designated switching system.
    • Tellers will punch tickets expeditiously and accurately.
    • Tellers will take wagers, count back change, and cash winning tickets accurately.
    • Tellers will ensure all underage customers remain outside the green line. 
    • Tellers will ask for proof of age from any guest who appears to be 27 or under and attempts to place a wager (follow Quality Standard “Verify ID for Wagering”).
    • Tellers will assist novice wagerers with the wagering process by taking time to place and explain wagers in a friendly and non-intimidating manner.
    • Tellers will ensure that guests complete IRS forms as required.
    • Tellers will adhere to uniform, grooming, and appearance standards. 
    • Tellers will answer or seek answers to all guest questions, including questions regarding the property, products, and promotions.
    • Other duties may be assigned.

    To be successful in this position it will require the following skill set

    • Must be a minimum of 18 years of age.
    • High School diploma or equivalent.
    • Six months of related experience and/or training preferred; or equivalent combination of education and experience.
    • Must be proficient with Microsoft Windows, Excel, and Word.
    • Must be able to read and write in English and have good verbal communication skills.
    • Basic math skills such as adding, subtracting, fractions, decimals, percentages, etc.
    • Ability to define problems, collect data, establish facts, and draw valid conclusions.
    • Must be licensed by Maine Harness Racing Commission.

    Something to leave you with

    Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

     

    Now that you have read about who we are, here is your opportunity to see what we're about!

     

       

     

    Equal Opportunity Employer

     

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