Penn National Gaming, Inc.

  • Security Officer - Full Time

    Location US-OH-Youngstown
    Posted Date 2 weeks ago(2/4/2020 3:07 PM)
    Job ID
    Casino Property
    Hollywood Gaming at Mahoning Valley
    Position Type
    Regular Full-Time
  • Overview



    Don’t just work. Work Happy.


    A career in gaming? At Hollywood Gaming at Mahoning Valley we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.


    An individual could be successful if they possess the following.

    Your daily responsibilities include

    • Seeking out opportunities to provide exceptional Red Carpet Service to our guests at all times
    • Supporting property promotions and events
    • Maintaining highly visible patrols to insure a safe gaming environment
    • Assuring quality support to other departments so they may serve our guests more effectively
    • Handling all escorts of money/chip transactions in accordance with State Gaming Regulations and established Internal Controls
    • Monitoring casino floor for minors
    • Responding to disturbances, emergencies and alarms in the casino and throughout the property
    • Maintaining public order and enforce safety rules
    • Performing Bill Validator drops
    • Adhering to all Gaming Regulations and Internal Controls
    • Escorting team members, visitors, vendors into sensitive areas with prior approval.

    To be successful in this position it will require the following skill set

    • High School diploma or equivalent
    • Effective written and verbal communication
    • Previous customer service experience
    • Able to handle stressful situations dealing with the general public
    • Ability to work in an environment, which may be noisy
    • Employing tact when dealing with difficult team members, guests or situations.
    • Ability to identify and quickly respond to potential problems, conflicts and to defend oneself and others in combative situations
    • Run on level or graded surfaces, as well as, up and down stairs
    • Ability to effectively and efficiently move around all work areas, including walking and standing for long periods of time
    • Must possess a valid state issued driver’s license
    • Ability to multi-task as required, officers cover a wide variety of different posts and work with all departments
    • Physically mobile with reasonable accommodations, including the ability to push, pull, carry and lift up to 35lbs., and the ability to push , pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job related duties in varying work areas, such as confined spaces.
    • Ability to adapt and adjust as necessary

    Something to leave you with

    Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.



    Equal Opportunity Employer



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