Penn National Gaming, Inc.

  • Riverview Expo

    Location US-LA-Bossier City
    Posted Date 2 months ago(12/20/2019 3:52 PM)
    Job ID
    Casino Property
    Margaritaville Resort Casino
    Position Type
    Regular Full-Time
  • Overview



    Don’t just work. Work Happy.


    A career in gaming? At Margaritaville Resort Casino Bossier City, we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.


    An individual could be successful if they possess the following.

    Your daily responsibilities include

    • Creates a positive guest experience. Smiles and is helpful and friendly at all times.

    • Answers questions, takes responsibility to get answers, and anticipates our guests’ needs and problems.

    • Greets guest(s) cordially when delivering items to the table or tables.

    • Assists guest(s) in any way possible to ensure customer satisfaction.

    • Adheres to sanitation rules and regulations.

    • Keep station stocked with necessary supplies at all times. Maintains inventory of paper goods, trays, plates, and bowls by keeping shelves organized and notifying Supervisor of need.

    • Conducts any other related duties as assigned by Supervisor.

    • Knowledgeable of floor layout and table maps.

    • Assists servers in resetting their tables if needed.

    • Breaks down external expo line and cleans at the end of the shift.

    • Sorts all items.

    • Spot sweeps external expo line during the shift.

    • Attends daily pre?shift meeting to communicate business volume, entertainment schedule, and Marketing information to employees.

    • Provides harmonious working environment while being sensitive to the needs of the employees and the guests.

    • Ensures that outlet is maintained and clean during all periods of operation.

    To be successful in this position it will require the following skill set


    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A combination of experience or training will be considered.


    • Sanitation Certified.

    • Entry level position where customer service background is a plus.


    • Ability to communicate in a clear and concise manner.


    • Limited mathematical skills required for execution of job duties.


    • Ability to apply commonsense understanding to carry out written or oral instructions.

    • Ability to deal with problems with multiple variables.

    • Ability to obtain the appropriate work authorization per local, state, federal, and gaming regulations.

    Something to leave you with

    Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.


    Now that you have read about who we are, here is your opportunity to see what we're about!




    Equal Opportunity Employer



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