Penn National Gaming, Inc.

  • IT/AV Technician Internship

    Location US-IL-Aurora
    Posted Date 2 months ago(1/2/2020 3:31 PM)
    Job ID
    2019-70214
    Casino Property
    Hollywood Casino Aurora
    Position Type
    Intern (Full Time)
  • Overview

    A career in gaming? At Hollywood Casino Aurora we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

    An individual could be successful if they possess the following.

    Your daily responsibilities include

    • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
    • Provides technical support for end user computers, applications, printers, phones, time clocks etc.
    • Generate reports as required
    • Meets department uniform, appearance and grooming requirements.
    • Keeps work area clean and free of safety hazards, debris and litter.
    • Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
    • Perform all job duties in a safe and responsible manner.

    To be successful in this position it will require the following skill set

    • Currently pursuing a bachelor's degree (B.A./B.S.) in computer technology or related field
    • Must be proficient in all Microsoft applications.
    • Must possess excellent oral and written communication skills.
    • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
    • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
    • Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.

    SUPERVISORY RESPONSIBILITIES                                                    

    • This job does not have supervisory responsibilities.

     

    LANGUAGE SKILLS

    • Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required.

     REASONING ABILITY

    • Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

     

    CERTIFICATES, LICENSES, REGISTRATIONS

    • Team Member must be able to qualify for licenses and permits required by federal, state and local regulations.

     

     

    PHYSICAL DEMANDS

    • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.
    • The Team Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

     

    WORK ENVIRONMENT

    • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • The noise level in the work environment is usually moderate to loud.

    Something to leave you with

    Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

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