Penn National Gaming, Inc.

  • Food Court Attendant

    Location US-MA-Plainville
    Posted Date 3 days ago(2/17/2020 12:57 PM)
    Job ID
    Casino Property
    Plainridge Park Casino
    Position Type
    Regular Part-Time
    Food and Beverage
  • Overview



    Don’t just work. Work Happy.


    A career in gaming? At Plainridge Park Casino we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.


    An individual could be successful if they possess the following.

    Your daily responsibilities include

    • Responsible for fostering a fun environment.
    • Responsible for being a gracious host to all guests and co-workers.
    • Responsible for promoting a positive influence in the community and participating in company-sponsored events.
    • Interacts with  guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check, and comps, delivering order to guests, and bussing and cleaning of dining area.
    • Responsible for the monitoring and replenishing of all food products in work area by stocking counters and displays in a neat, accurate, and timely fashion.
    • Ensures work area is neat, clean, and sanitized before and throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe work station.
    • Ensures and monitors rotation and quality of product for appearance and safe holding temperature and proper storage of prepared foods under refrigeration with product, date, and proper storage containers to minimize waste and spoilage and ensure quality attractiveness.
    • Partners with culinary staff to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction.
    • Maintains all equipment in proper fashion such as cappuccino machine, micros station, etc.
    • Accountable for meeting or exceeding all State and Company sanitation requirements (ServSafe).
    • Adheres to  regulatory, safety, departmental, and company policies.
    • Supports safety and accident prevention programs (nonslip footwear, proper lifting).
    • Performs all other related and compatible duties as assigned.
    • Adhere to all gaming laws and regulations.
    • Assist in operation of other food and beverage venues as needed.

    To be successful in this position it will require the following skill set

    • Must have an outgoing, energetic, and enthusiastic attitude.
    • Must enjoy hosting others.
    • Must be comfortable initiating conversations and creating a fun environment with our guests.
    • High School Diploma or equivalent.
    • Six months of experience in food or customer service field with cash handling preferred.
    • Read, write legibly, understand and speak English.
    • Excellent customer service/communication skills.
    • Count money and change correctly.
    • Available to work required schedule which may include nights, weekends, holidays, and overtime as needed.
    • Must meet professional appearance standards as prescribed by company policy.
    • Must be able to respond to visual and oral cues.
    • Able to be on feet for entire shift.
    • Able to tolerate noise and bright lights.
    • Able to work at a fast pace in  often crowded/noisy environment.
    • Physically mobile with reasonable accommodations including ability to push, pull, carry, and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces.

    Something to leave you with

    Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.


    Now that you have read about who we are, here is your opportunity to see what we're about!




    Equal Opportunity Employer



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