Penn National Gaming, Inc.


    Location US-NV-Henderson
    Posted Date 3 months ago(11/6/2019 4:57 PM)
    Job ID
    Casino Property
    M Resort
    Position Type
  • Overview



    Don’t just work. Work Happy.


    A career in gaming? At Penn National Gaming we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.


    An individual could be successful if they possess the following.


    Your daily responsibilities include

    MAJOR JOB DUTIES: Duties include, but are not limited to the following:
    • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and Company standards, core values, and programs.
    • Responsible for ensuring the compliance with all state, health department, and departmental standards within area of responsibility and reports potential issues to management.
    • Keeps work area clean and free of safety hazards, debris and litter.
    • Perform all job duties in a safe and responsible manner.
    • Maintains open lines of communication with management and security to ensure service standards and safety standards are kept up at all times.
    • Ability to follow a predetermined lifeguard stand rotation assignment/guideline.
    • Ability to recognize a swimmer in distress and perform designated rescue practices, including first-aid and CPR when called upon.
    • Attends to Guests in pool area, cabanas, daybeds and lounge chairs ensuring memorable visit for the Guests.
    • Responds to all situations safely and promptly.
    • Knowledgeable in facility information such as hours of operations, admissions, and appropriately refers Guests to Management or VIP Hosts when necessary.
    • Ability to identify and report defects throughout the pool and spa areas, notify Supervisors of immediate hazards, injuries, equipment, or processes that negatively impact operations.
    • Responsible for maintaining cleanliness of pool deck and facilities, including but not limited to, straightening and stacking chairs, collecting soiled towels, removal of trash, cups and other debris, moving chairs or umbrellas, folding/rolling towels, cleaning signage, obtaining fresh towels from loading dock, and delivering soiled towels to loading dock.
    • Ensures all Guest areas stocked with towels and supplies.
    • Enforces all pool rules and related regulations in a polite, but firm manner, contacting Management when necessary.
    • Assists Guests in locating available lounge chairs when requested.
    • Watches the assigned areas in rotation to prevent accidents and injuries.
    • Performs other job-related duties as assigned


    To be successful in this position it will require the following skill set


    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 16 years of age. 

    • Previous experience as a Lifeguard is preferred
    • Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate.
    • Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
    • Excellent organizational skills to function effectively under time constraints, with particular attention to detail.
    • Effective listening abilities with strong judgment skills and good public relations skills with a good personality, enjoying opportunities to work with and assist people.
    • Ability to maintain an upbeat and positive attitude when confronted with challenging situations/interactions
    • Ability to deal effectively with Guests, Management, vendors, and Team Members while working under pressure and meeting deadlines.
    • Physical stamina required to complete tasks in a timely manner.
    • Must be able to withstand extreme sun, heat, cold, and inclement weather for long periods of time throughout the day.



    Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required.



    Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.



    Employee must be able to qualify for licenses and permits required by federal, state and local regulations.


    Required to obtain First-Aid, Lifeguard, CPR, and AED Certification from the American Red Cross. 



    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.


    The employee must regularly lift and/or move up to 100 pounds, frequently lift and/or move up to 100 pounds, and occasionally lift and/or move up to 100 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.



    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually high.


    Employee could be exposed to an environment containing unrestricted second-hand tobacco smoke.


    Something to leave you with

    Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.


    Now that you have read about who we are, here is your opportunity to see what we're about!




    Equal Opportunity Employer




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