Penn National Gaming, Inc.

  • Banquet Houseman

    Location US-MA-Plainville
    Posted Date 2 days ago(2/17/2020 12:38 PM)
    Job ID
    Casino Property
    Plainridge Park Casino
    Position Type
    Regular Part-Time
    Food and Beverage
  • Overview



    Don’t just work. Work Happy.


    A career in gaming? At Plainridge Park Casino we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.


    An individual could be successful if they possess the following.

    Your daily responsibilities include

    • Set rooms, buffets, and tables according to BEO specifications and Supervisor instructions.
    • Handle all guest requests; as necessary, request the assistance of the Banquet Supervisor.
    • Ensure that all storerooms are clean, organized, and secured.
    • Organize Banquet Rooms to ensure a productive, safe, and energy-conserving work environment.
    • Ensure that all unused rooms are set to department’s standards.
    • Constantly communicate all concerns to Banquet Supervisor.
    • Assist in equipment inventory as scheduled.
    • Ensure proper maintenance (cleaning and repair) of all equipment.
    • Pick up food from kitchen and return dirty dishes and carts to dish area.
    • Ensure hot boxes are properly operating and assist in expediting the food.
    • Assist the servers during service by responding to their requests; notify Banquet Supervisor immediately of any difficulties.
    • Advise Sales department, Banquet Supervisor regarding equipment needs, rentals, supply needs, and employee staff issues.
    • Assist in record keeping and filing.
    • Attend staff set-up and technical training on a regular basis.
    • Maintain a cooperative, team-like attitude in working with supervisors and fellow employees in all departments.
    • Perform all guest contact activities with a cordial, efficient, and professional manner while maintaining a commitment to excellence.
    • Adhere to all departmental and Casino-wide policies and procedures.
    • Enforce all safety and sanitation procedures including safety guidelines and OSHA requirements.
    • Maintain adequate level of security to safeguard equipment inventory.
    • Attend all department, full staff, safety, and other meetings and trainings as required by management.
    • Work closely with Banquet Management, to assure smooth delivery of all services/events.
    • Empty trash and stock bus carts as needed.
    • Maintain side stands, cleanliness of banquet area, and stock the prescribed pars.
    • Maintains constant awareness of services, promotions, and events offered at the facility and informs guests.

    To be successful in this position it will require the following skill set




    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



    High School Diploma or G.E.D. preferred.



    Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.



    Ability to perform basic math skills: addition, subtraction, division, and multiplication.



    Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.




    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, bend, kneel, stoop, crawl, and talk or hear.


    The employee is regularly required to lift, push, pull, and/or move up to 100 pounds. Applicant must successfully complete screening for essential job functions.


    Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.




    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    While performing the duties of this job, the employee regularly works near moving mechanical parts.


    Something to leave you with

    Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.


    Now that you have read about who we are, here is your opportunity to see what we're about!




    Equal Opportunity Employer



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