Don’t just work. Work Happy.
A career in gaming? Hollywood Casino Joliet we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.
An individual could be successful if they possess the following.
ESSENTIAL DUTIES AND RESPONSIBILITIES
RED CARPET SERVICE
Retaining guests is essential to the success of our business and Red Carpet Customer Service keeps our customers coming back! We go above customer courtesy and create a star experience like no other for all of our guests. It is your responsibility to apply Red Carpet Customer Service in every interaction you have at Hollywood Casino both with our guests and with your fellow co-workers. It will be your job requirement to deliver Red Carpet Service at all times in every situation.
ADDITIONAL DUTIES/JOB DIMENSIONS
Regular attendance in conformance with the standards, which may be established by Hollywood from time to time, is essential to the successful performance of this position. Cast members must stay updated on all compliance training. Cast members with irregular attendance will be subject to Hollywood disciplinary action procedures up to and including termination of employment.
Due to the cyclical nature of the hospitality/entertainment industry, Cast members may be required to work varying schedules to reflect the business needs of the property.
Upon employment, all Cast members are required to fully comply with Hollywood policies and procedures for the safe and efficient operation of Company facilities. Cast members who violate Company policies and procedures are subject to disciplinary action up to and including termination of employment.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Some prior professional cooking experience is preferred. High school diploma or equivalent is required. Must be able to understand and speak the English language.
Ability to read and comprehend simple instructions, short correspondence, and memos in the English language. Ability to write simple correspondence in the English Language. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other Cast memberCast members of the organization in the English Language.
Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
The physical demands described here are representatives of those that must be met by a Cast member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Cast member is regularly required to talk and hear. The Cast member frequently is required to stand and walk. The Cast member is occasionally required to sit; reach with hands and arms; stoop, kneel, and crouch. The Cast member must occasionally lift and/or move up to 50 pounds. The Cast member requires manual dexterity to operate all necessary equipment. Specific vision abilities required by this job include close vision and distance. Must be able to push and pull carts and equipment weighing up to 250 lbs occasionally. Some Cast member work involves contact with cleaning products and chemicals.
Good working conditions with frequent exposure to high levels of cold, heat and humidity. Ambient temperature changes that range from –20º F – 115º F.
Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.
Now that you have read about who we are, here is your opportunity to see what we're about!
Equal Opportunity Employer