Penn National Gaming, Inc.

  • Player Services Representative - Full Time

    Location US-MO-Riverside
    Posted Date 2 weeks ago(2/4/2020 11:28 AM)
    Job ID
    Casino Property
    Argosy Casino Riverside
    Position Type
    Regular Full-Time
    Customer Service
  • Overview



    Don’t just work. Work Happy.


    A career in gaming? At Argosy Casino Riverside we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.


    An individual could be successful if they possess the following.

    Your daily responsibilities include

    Argosy Casino Riverside is currently looking for an Casino Services Representative to join the team. 

    • Ensure interactions with internal and external guests follow the guidelines of the Red Carpet Customer Service Program
    • Maintains balanced cashier's station
    • Process cash transactions for casino customers and employees (Includes cashing TITO tickets, personal checks, travelers checks, exchange currency and processing cash advances)
    • Be knowledgeable and comply with Title 31 regulations
    • Enroll patrons into Players Club, issue patrons Players Club cards, maintain accurate player tracking information, and assist the Marketing Department with all casino promotions
    • Works the main bank as assigned
    • Answers phone calls with proper phone etiquette
    • Complies with state, company, department policies and regulations

    To be successful in this position it will require the following skill set

    • High school diploma or equivalent
    • A minimum of 21 years of age
    • A minimum of one year of cashiering and experience and/or heavy money handling experience. 
    • Able to promptly and accurately follow instructions given by Supervisor or Manager
    • Must qualify for licensing by Maryland Gaming Commission
    • Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

    Something to leave you with

    Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.


    Now that you have read about who we are, here is your opportunity to see what we're about!




    Equal Opportunity Employer



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