Penn National Gaming, Inc.

  • Slot Technician - Full Time

    Location US-MO-St. Louis
    Posted Date 2 weeks ago(2/7/2020 7:00 PM)
    Job ID
    Casino Property
    Position Type
    Regular Full-Time
    Slot Performance
  • Overview



    Don’t just work. Work Happy.


    Are you interested in a career within the gaming industry? Would you enjoy a work environment that is fast-paced, vibrant and action packed? If so, why not consider a company that provides not only world-class entertainment to its guests, but world-class management to its employees?


    At RiverCity Casino Hotel, we offer not only the opportunity to work within our large, luxurious and diversified gaming floor, which includes over 2,000 slot machines and 50 plus gaming tables, but also the opportunity to work within the prestige of the Penn National Gaming brand! Become part of a team led by a top-tier management staff that allows you opportunity for your professional growth! We value long lasting relationships with our employees!

    Your daily responsibilities include

    About the Slot Technician position:


    As a Slot technician at RiverCity Casino you will:

    • Adhere to established departmental and property policies and procedures regarding guest service standards
    • Are responsible for the repair, maintenance, and general operating condition of slot machines
    • Diagnoses and repair mechanical and electronic slot machine malfunctions with minimal guidance or assistance
    • Replace parts and circuit boards which have caused malfunctions; may repair some circuit boards, with assistance
    • Utilize shop machines to fabricate standard or routine parts
    • Maintain moderate skill levels in mechanical and electronic functions, with possible advanced skills in either
    • Responsible for the machine initial fills
    • Assist in jackpot payouts and the verification process
    • Responsible for the inspection, installation, and removal of slot machines
    • Maintain player-tracking system and EZ Pay equipment
    • Responsible for troubleshooting system-related problems
    • Responsible for completing all regulatory and company operational logs/forms correctly (e.g. slot machine meter logs, parts logs, conversion forms, etc.).
    • Perform all other related and compatible duties as assigned
    • Maintain strict confidentiality in all company matters

    To be successful in this position it will require the following skill set

    We’re looking for:

    • Associate degree in Electronics, Computer Programming, or related field and minimum one (1) year of Slot Repair experience required; or minimum two (2) years of progressive Slot Repair experience; or equivalent combination of education and experience
    • General understanding of electronics at the circuit board level
    • General understanding of microprocessors
    • Must have strong problem-solving, analytical, customer service, and interpersonal skills
    • Must have excellent written and verbal communication skills; must be fluent and literate in English
    • Ability to maintain a high level of confidentiality and professionalism
    • Ability to work collaboratively and communicate effectively with guests and team members at all levels of the organization
    • Must have the ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner
    • Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues
    • Ability to write routine reports and correspondence
    • Must have advanced computer skills and be proficient in Microsoft Office applications

    Something to leave you with

    Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.


    Now that you have read about who we are, here is your opportunity to see what we're about!




    Equal Opportunity Employer



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