Penn National Gaming, Inc.

  • Custodial Shift Supervisor

    Location US-NV-Jackpot
    Posted Date 1 month ago(12/18/2019 4:37 PM)
    Job ID
    Casino Property
    Position Type
    Regular Full-Time
  • Overview



    Don’t just work. Work Happy.


    A career in gaming? At Cactus Petes Resort Casino, we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.


    An individual could be successful if they possess the following.

    Your daily responsibilities include

    • Responsible for providing guidance and daily supervision to staff in the department on designated shift. Supports and administers operational goals and monitors achievements of performance and profit objectives.
    • Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction.
    • Responsible for supporting compliance to departmental budgets.
    • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. 
    • Assists with oversight of the day-to-day cleaning of the casino property.
    • Keeps accurate inventory of supplies and equipment; communicates supply needs to manager in a timely manner.
    • Inspects completed work to ensure established standards are met.
    • Responsible for ensuring OSHA standards are followed.
    • Responsible for reporting property damage or any problems to manager in a timely manner.
    • Assists in distribution of work assignments.
    • Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.
    • Maintains strict confidentiality in all departmental and company matters.

    To be successful in this position it will require the following skill set

    • High School Diploma or equivalent and one (1) year of related experience and/or training required; or equivalent combination of education and experience.
    • Must have strong written and verbal communication skills; must be fluent and literate in English.
    • Must be able to perform the physical job duties of all EVS team members in times of emergencies.
    • Ability to maintain a high level of confidentiality and professionalism.
    • Must be able to operate all standard EVS equipment, including, but not limited to vacuum cleaners, floor machines, carpet extractors, computer, copy machine, mop, broom, and handheld radio.
    • Knowledge of OSHA standards.
    • Must be proficient in Microsoft Office applications (Word, Excel, and Outlook).
    • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
    • Ability to write routine reports and business correspondence.
    • Must have the ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
    • Ability to work collaboratively and communicate effectively with team members at all levels of the organization.

    Something to leave you with

    Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.


    Now that you have read about who we are, here is your opportunity to see what we're about!




    Equal Opportunity Employer



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